Senior Product Engineer

ChargeTronix; Fountain Valley (CA); On-site; USD 130,000 - 170,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Job summary

ChargeTronix is seeking a Senior Product Engineer to own the technical aspects of its EV chargers and drive product development across the development cycle. You will lead tasks, stay current with EVSE industry trends, and collaborate with multiple departments to ensure quality and efficiency in Line of products.

You will also support regulatory programs, pilots, and strategy initiatives, working closely with R&D, operations, sales, and service teams to deliver best-in-class customer

Qualifications

• Bachelor’s degree in Electrical Engineering or equivalent engineering background.
• 4-8+ years in EV Charger product development, R&D, testing, or service.
• Strong knowledge of EVSE communication, hardware, firmware, and charging standards.
• Experience with JSON, Protobuf, gRPC, REST, HTTP, TLS, TCP, UDP, CAN.
• Experience with device-to-cloud interfaces of charging protocols such as OCPP and ISO15118.
• Experience implementing software for power conversion, thermal controls, or battery management.
• Comfortable with multi-tasking in a fast-paced environment.
• Strong verbal/written communication and presentation skills.
• Strong organization and documentation skills.

Responsibilities

• Collaborate with R&D, operations, sales, marketing, and service to optimize product performance.
• Work with Product Managers on related EV charging products for North America.
• Assist in QA of EV chargers’ firmware and hardware through testing.
• Stay current with EVSE industry trends and updates.
• Manage EVSE documentation including certifications, schematics, and test reports.
• Develop and deliver training modules on EVSEs for internal teams and clients.
• Contribute to solution design for DC EV charger issues, projects, and proposals.
• Drive continuous product improvement using new technologies and customer insights.
• Oversee product lifecycle strategy for DC & AC charging stations in NA market.
• Support service with expertise on EVSE hardware/firmware to resolve issues.
• Other duties as assigned.

Skills

Multi-tasking

Communication

Documentation

Presentation

Team collaboration

Mandarin

Education

Bachelor’s degree in Electrical Engineering

Master’s degree in Electrical Engineering (preferred)

Tools

JSON

Protobuf

gRPC

REST

HTTP

TLS

TCP

UDP

CAN

OCPP

ISO15118

Job description

Benefits:

• 401(k)
• Dental insurance
• Health insurance

ChargeTronix operates with an ethos of ease: ease of integration, ease of installation, and ease of service. Made with the best materials and crafted with user experience in mind, our chargers are designed to fit the customer’s needs without any hassle. When you need a charge— you need ChargeTronix.

We are looking for people with a strong work ethic and a commitment to excellence to join our team and contribute to the success of the company. “CHARGING WHAT MATTERS!”

JOB SUMMARY: The Senior Product Engineer will be an expert on all technical aspects of the company’s EV chargers and will assist the organization in a myriad of aspects with their product knowledge. The Senior Product Engineer will utilize their extensive knowledge of EVSE to drive product development, manage individual tasks, and advocate for Chargetronix’s development team. It will also be the duty of the Senior Product Engineer to stay current with industry knowledge as it pertains to EV chargers and also stay current with internal product changes. The Product Engineer will also work closely with other departments to ensure that Chargetronix products are achieving the quality and efficiency standards of Chargetronix. This work will include regulatory support as well as launching and managing programs and pilots required by regulatory decisions. The Senior Product Engineer will conduct quantitative analytical work and qualitative work to support various regulatory proceedings, pilots, and strategy efforts.

JOB RESPONSIBILITIES:

• Work closely with R&D (Research & Development), operations, sales, marketing (UI/UX brand and style consultation), and service organizations to perfect product performance for best-in-class customer experience while working in an environment of rapid innovation and technology change
• Collaborate with Product Managers of related products in the North America DC & AC EV charging product line to develop and improve Chargetronix products
• Assist in quality assurance of EV chargers’ current or new firmware and hardware through testing
• Stay current with EVSE information/knowledge as it changes in the industry through research of hardware, firmware, and network evolution
• Manage sourcing and creation of Chargetronix EVSE documentation including, but not limited to: certifications, work instructions, schematics, and test reports
• Manage and conduct training modules to internal employees and clients on Chargetronix’ EVSEs, which includes installation, maintenance, troubleshooting, FAQs, etc.
• Actively involved in solution design for the relevant DC EV charger issues, projects, and proposals
• Initiates activities to continuously improve the product including use of modern technologies, industry-leading trends, and insight based on customer demand
• Manages the product lifecycle strategy and implementation of products in the current and future portfolio of DC & AC EV charging stations in the North American eMobility Market.
• Assist the service department with maintenance issues, providing expertise on EVSE hardware and firmware to help drive solutions
• Other duties as assigned.

JOB QUALIFICATIONS:

Minimum Qualifications

• Bachelor’s degree in Electrical Engineering or equivalent engineering background
• 4-8+ years of experience as an engineering in product development, R&D, testing, or service in the EV Charger industry or closely related industry, or a background providing an equivalent skill set
• Strong knowledge of EVSE communication, hardware, firmware, and standards related to charging
• Experience with JSON, Protobuf, gRPC, REST, HTTP, TLS, TCP, UDP, CAN
• Desired to have experience with the device to cloud interfaces of charging protocols such as OCPP, ISO15118, etc.
• Desired to have experience implementing software for power conversion, thermal controls, battery management, or other highly physical product implementations
• Comfortable with multi-tasking, prioritizing, and working in a fast-paced environment
• Strong verbal / written communication and presentation skills required
• Strong organization and documentation skills are required

Desired Qualifications

• Master’s degree in Electrical Engineering or equivalent engineering background degree
• Utility experience and/or pilot or project development experience
• Prior experience with transportation electrification and/or energy storage technologies, use cases and operational capabilities
• Basic understanding of overall electric grid design, energy system, and operations
• Strong drive for results and continuous improvement
• Proficiency with Google Suite, Word, Excel, PowerPoint and MS Project
• Six Sigma certification is a plus
• Ability to work in a matrixed environment and a positive, execution-oriented mentality
• Ability to be creative, versatile, efficient and productive in the face of ambiguity
• Proficient in Mandarin

ChargeTronix is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.