Senior Product Discovery & Business Analysis Lead

SGS; United States; Remote; USD 78,000 - 123,000; Full time

Job summary

SGS is seeking a Lead Business Analyst and Product Discovery Lead to transform complex business needs into clear, testable product work. You will lead discovery, challenge assumptions, align stakeholders and guide autonomous squads toward measurable outcomes.

You will work within Product & Engineering, setting analysis standards, supporting other analysts and collaborating with Squad Leads, developers, QA, PM and business stakeholders.

Qualifications

• 6+ years of business analysis, product discovery or digital product delivery experience.
• Proven experience leading analysis for complex software products, platforms or transformation programs.
• Strong facilitation, requirements elicitation, stakeholder management and conflict-resolution skills.
• Proven ability to write high-quality user stories, acceptance criteria, business rules, workflows and supporting documentation.
• Experience modelling IT systems, system interactions and behaviors to clarify requirements and support solution design.
• Experience using AI-assisted tools to draft, refine and validate requirements, user stories and acceptance criteria while applying appropriate human review and governance.

Responsibilities

• Lead product discovery and business analysis for complex digital products, workflows and transformation initiatives.
• Plan and facilitate interviews, workshops and collaborative discovery sessions with business, customer and technology stakeholders.
• Elicit, analyze and challenge requirements, assumptions, constraints, risks and dependencies before work enters delivery.
• Translate business outcomes into clear epics, features, user stories, process models, business rules and testable acceptance criteria.
• Brief squads, prepare work for sprint planning and support refinement, estimation and prioritization.
• Partner with Squad Leads and Quality Assurance to ensure acceptance criteria are understood, measurable and covered by an appropriate validation approach.
• Take responsibility for testing readiness and coordinate with the Quality Assurance Lead to define test scenarios, support execution, review results and ensure identified defects are addressed.
• Validate delivered outcomes with stakeholders and feed findings, defects and recurring operational issues back into the product backlog.

Skills

Business analysis

Product discovery

Stakeholder management

Facilitation

Requirements elicitation

Agile methodologies

User stories

Acceptance criteria

Jira

Confluence

Data-driven decisions

AI-assisted requirements

Tools

Jira

Confluence

Job description

SGS is seeking a Lead Business Analyst and Product Discovery Lead to transform complex business needs into clear, testable product work. You will lead discovery, challenge assumptions, align stakeholders and guide autonomous squads toward measurable outcomes.

You will work within Product & Engineering, setting analysis standards, supporting other analysts and collaborating with Squad Leads, developers, QA, PM and business stakeholders.