Senior Product Development Engineer, Voice Services (Remote)

Jobright.ai; United States; Remote; USD 90,000 - 180,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

401(k)

Job summary

A leading AI-powered career platform is seeking a Senior Product Development Engineer specializing in Voice Services. This is a remote role crucial for driving the technical design and validation of service products. Ideal candidates will possess extensive industry experience and a Bachelor's in Engineering. Responsibilities include product development participation and market research to enhance service quality.

Qualifications

• 10+ years industry experience required.
• Proven service and solution design experience.
• Excellent written and oral presentation skills.

Responsibilities

• Participate in Services Product Development process.
• Conduct market research for service improvement.
• Deliver product specifications and pre-sales support materials.

Skills

Communication skills

Teamwork

Problem-solving

Education

Bachelor's degree in Engineering or a related field

Job description

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Job Summary:

AVI-SPL is a company focused on providing innovative audio-visual and collaboration solutions. The Product Development Engineer, Voice Services is responsible for the technical design and validation of service products throughout their life cycle, working closely with Product Managers to enhance service solutions and improve customer experience.

Responsibilities:

• Participate in Services Product Development process as defined by the product roadmap

• Proactively evaluate current services product portfolio for improvement

• Provide technical assistance as required for end-of-life service transition planning

• Perform market research to understand market requirements and trends

• Evaluate partner solutions to identify opportunity to develop and enhance management and support solutions

• Identify and evaluate potential delivery partners to augment or expand AVI-SPL service portfolio scope and/or geographic reach

• Partner with Service Readiness teams to conduct pre-release testing and development technical support and delivery specifications

• Deliver product specifications, design guidance and pre-sales support materials to presales and technical service delivery staff for new products or technical product features

• Analyzing existing products to identify areas for improvement

• Assist Product Managers in the development and maintenance of the technical aspects of product documentation

• Recommend and assist in the development of improved product documentation for presales, sales, and service delivery organizations for distribution for distribution both internally and to customers.

Qualifications:

Required:

• Bachelor's degree in Engineering or a related field

• 10+ years industry experience

• Proven Voice & Collaboration service and solution design experience evidenced by past roles and/or industry certification

• Strong communication and teamwork skills.

• Excellent written and oral presentation skills

• Possess a high degree of creativity and problem-solving skills.

• Understanding of product development, product management and product operational activities and processes

Preferred:

Company:

AVI-SPL is an IT company that provides AV/UC integrator and digital solutions. Founded in 1979, the company is headquartered in Tampa, Florida, USA, with a team of 1001-5000 employees. The company is currently Late Stage. AVI-SPL has a track record of offering H1B sponsorships.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Product Management

• Industries

  Software Development

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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