Senior Product Designer, Knowledge Graph – Remote

Grafana; United States; Remote; CAD 145,000 - 182,000; Full time

Job summary

Grafana Labs is seeking a Senior Product Designer for the Knowledge Graph within Grafana Cloud. This fully remote role supports engineers, SREs, and users by designing the context layer that powers the entity graph and RCA workbench.

You will collaborate with product, research, and engineering teams to translate telemetry into accessible interfaces. As a senior designer, you will shape multi-user experiences, mentor teammates, and help evolve the design function while delivering high‑impact,

Qualifications

• 7+ years of relevant design experience working on B2B/enterprise software products, ideally designing tools and services for developers or other highly technical users
• A portfolio of effective designs for complex products delivered in a fast‑paced environment
• Experience running qualitative research in complex fields, building empathy with users and humans, their needs and pain points even when you have very little in common with them
• Ability to balance business goals, product priorities, customer feedback, research insights, and technical considerations
• Ability to collaborate with cross‑functional teams across multiple locations and time‑zones to iterate and evolve products with the end design vision in mind
• Attention to detail and willingness to learn about a complex, very technical product space
• Experience working in a fully‑remote, fast‑paced environment with open communication and autonomy

Responsibilities

• Enable customers to understand and explore how their systems connect to each other in clear, digestible ways
• Translate research and data into simplified experiences
• Tailor experiences to different user audiences across multiple perspectives
• Collaborate cross-functionally with engineering, product, technical writing, and GTM teams
• Prioritise impact while balancing business priorities, customer wishes and technical considerations
• Document user needs, design directions, trade-offs, and detailed designs for features
• Contribute to research initiatives with researchers, collaborators, customers, and Grafana user communities

Skills

7+ years design

Portfolio

Qualitative research

Business/Tech balance

Cross-functional collaboration

Remote collaboration

Attention to detail

Job description

Grafana Labs is seeking a Senior Product Designer for the Knowledge Graph within Grafana Cloud. This fully remote role supports engineers, SREs, and users by designing the context layer that powers the entity graph and RCA workbench.

You will collaborate with product, research, and engineering teams to translate telemetry into accessible interfaces. As a senior designer, you will shape multi-user experiences, mentor teammates, and help evolve the design function while delivering high‑impact,