Senior Product Designer II, Real-Time Operations

Axon; Atlanta (GA); Hybrid; USD 143,000 - 230,000; Full time

Job summary

Join Axon as a Sr. Product Designer, dedicated to creating innovative designs that enhance real-time collaborative operations for first responders. With a focus on user-centered design, this role demands extensive product design experience and emphasizes collaboration across various teams. You will drive the design of critical systems that improve safety and response effectiveness in law enforcement and public safety.

Benefits

Competitive Base Salary

Annual Bonus and RSU Eligibility

Comprehensive Pension Plan with Matching Contribution

30 days paid holiday

Enhanced Maternity and Paternity Leave

Private Health Insurance

Cash Plan including Dental and Optician Plans

Life Assurance (x4 Annual Salary)

Group Income Protection

Employee Assistance & Development Programs

Qualifications

• 8+ years of experience in product design with a focus on collaborative operations.
• Experience directly working with users to understand needs.
• Portfolio must showcase design and research work.

Responsibilities

• Conduct user research to inform design.
• Design, evaluate, and iterate product concepts.
• Facilitate workshops and present findings to stakeholders.

Skills

Human-centered design

Usability testing

Prototyping

Collaboration

Research

Education

8+ years of product design experience

Portfolio available for review

Experience with complex systems in public safety

Job description

Join Axon and be a Force for Good.

At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.

Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Your Impact

In critical incidents, seamless collaboration and real-time situational awareness are essential for effective response. Whether in the field, at a Real-Time Crime Center, or working with community partners, first responders depend on tools that enable rapid sharing of critical insights while prioritizing safety. As the Sr. Product Designer for real-time collaborative operations, you will lead the design of systems that connect live video, geospatial data, automated alerts, and multi-agency communication into a cohesive, actionable experience. Collaboration across law enforcement, businesses, and the larger community is a core part of how we contribute to Axon’s mission to Protect Life.

What You’ll Do

Location: Flexible work schedule out of our Atlanta/Peach Tree Corners office. Estimated in-office days ~2 days a week with travel ~7x per year, as needed.
Reports to: Director of Product Design, RTO
Direct Reports: None

In this role you will

• Conduct research to deeply understand our users, their needs, motivations, and contexts.
• Incorporate insights and deep knowledge of our users to define and build a grounded and innovative experience vision alongside product management and engineering partners.
• Apply principles of humane and human-centered design across the product development cycle to design, evaluate, and iterate on product concepts from inception to execution.
• Build experience models, low-fidelity and high-fidelity prototypes, conduct usability testing and evaluation, analyze behavioral and business data.
• Facilitate and conduct workshops and co-creation activities.
• Present and communicate research findings, prototypes, design directions and rationale to stakeholders such as peers, cross-functional partners, senior leaders, and external customers.
• Join forces and form partnerships across design, product, engineering, and business.
• Work to improve design process fundamentals, co-creation practices, and product and engineering collaboration.
• Contribute to defining Axon-wide design patterns, vision, and processes.
• Be an advocate, mentor designers and champion the design culture within Real-Time Operations and across Axon’s experience design teams.

What you Bring

• 8+ years of product design experience with 4+ years of leading major product/design initiatives.
• Experience directly with customers and users to understand their jobs, needs and motivations.
• Researching, designing, and shipping products and services with a high level of interactive and technical complexity
• Experience working from low-fidelity artifacts and developing prototypes to iteratively learn and overcome complexity through design.
• You have a portfolio showing both design and research work available for review.
• Able to operate independently and within a highly-collaborative team environment.
• Experience with in critical systems, complex collaborative work, law enforcement, and/or public safety is considered a big plus.

Benefits that Benefit You

• Competitive Base Salary
• Annual Bonus and Restricted Stock Unit Eligibility
• Comprehensive Pension Plan with Matching Contribution
• 30 days paid holiday in addition to UK public holidays
• Enhanced Maternity and Paternity Leave for all employees
• Private Health Insurance
• Cash Plan including Dental, Optician and Therapeutic Treatment Plans
• Life assurance (x4 Annual Salary)
• Group income Protection
• Employee Assistance & Development Programs

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

The Pay: Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The starting base pay for this role is between USD 143,250 in the lowest geographic market and USD 229,200 in the highest geographic market. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit www.axon.com/careers/benefits.

Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.

Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Important Notes

The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.

Some roles may also require legal eligibility to work in a firearms environment.

Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.

We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please [e-mail]. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.