Senior Product Designer - Diner Engagement

OpenTable; United States; Remote; USD 125,000 - 145,000; Full time

Job summary

OpenTable seeks a Senior Product Designer to enhance diner engagement through innovative user experiences. Collaborating with cross-functional teams, you'll shape product strategies while leveraging your extensive expertise in design for web and mobile platforms. This role allows for a significant impact on optimizing the overall hospitality experience.

Benefits

Generous paid vacation + birthday time off

Work from anywhere for up to 20 days

Company-paid therapy sessions

Company-wide week off

Development Dollars

Private health and dental insurance

Qualifications

• Minimum of 6 years of professional experience in product design.
• Extensive experience designing for web and mobile platforms.
• Exceptional portfolio showcasing product design leadership.

Responsibilities

• Help diners discover, choose, reserve, and engage with restaurants.
• Identify new UX opportunities in Diner-facing products.
• Collaborate with teams to define strategy and drive product development.

Skills

User Experience (UX)

Product Design

Communication

Collaboration

Problem Solving

Job description

This will be a remote role to start, with plans to transition to hybrid in-office 2x/week located in downtown Toronto.

About OpenTable:

With millions of diners, 60,000 restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion.

Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team that includes our sister brand, KAYAK and its portfolio of global metasearch brands. Hospitality is all about taking care of others, and it defines our culture.

The opportunity:

As a Senior Product Designer on the Diner Engagement team, you'll get to:

• Help diners discover, choose, reserve, and engage with the best restaurants for their preferences.
• Identify new strategic UX opportunities in Diner-facing products.
• Stay close to emerging trends in diner habits around discovery, selection, reservation and overall hospitality experience.
• Work closely with a global team of product managers, product & brand designers, engineers and data scientists, to define our strategy and drive the future of OpenTable’s diner experience.
• Build impactful user experiences that delight customers and drive our business forward, evolve, and develop new experiences while balancing the needs of our diners, restaurants, and the business.
• Collaborate with other designers while navigating the full range of a product designer’s work—from research to high-fidelity designs.
• Meaningfully impact every stage of product discovery and development across both sides of the double diamond and relentlessly iterating to constantly improve quality and impact.

Learn more about how we work at opentable.design.

Please apply if:

• You put people at the center of everything you do—you’re equally motivated by crafting impactful product strategies and user experiences and helping designers grow; you care deeply about your team and their success.
• You are highly proactive about learning emerging AI tools in design and product development and your portfolio includes examples of how you utilize them in your day-to-day work.
• You are a systems thinker with a passion for solving complex design challenges at scale.
• You have extensive experience designing for web and mobile platforms and an exceptional portfolio that showcases a breadth of product design leadership.

You also have:

• Minimum of 6 years of professional experience in product design
• Excel at translating sophisticated workflows into elegant and accessible user experiences
• Comfortably navigate all stages of the design process, from assembling insights with user research, building, and testing prototypes, delivering polished visual design, and working collaboratively with product managers and engineers to bring the UX to life
• Continuously value introspection to improve yourself, your team, and your products
• Proactively seek and incorporate direction from senior team members, and are generally eager to learn and curious about the latest design trends and methodologies
• Have a creative approach and open mind to solving problems, thrive with challenges, and can independently lead a project or product area while being open to feedback and coaching
• Drive collaboration between partner teams and can operate as a phenomenal teammate.
• Actively supply to group conversations, facilitate working sessions, and help shape decisions
• Have developed a large arsenal of tools and know when to use what to move the work forward
• Have a portfolio that demonstrates your problem-solving skills, exceptional visual design skills, and interaction design skills through a breadth of great product design work across web and mobile platforms
• Have experience working on global products in a large-scale, product-led environment, and have deep experience across all platforms including iOS, Android and responsive web
• Have experience successfully managing or mentoring designers
• Have a track record of excellent communication and storytelling skills

*When applying, please share your resume and include a link and password to your online portfolio.*

Benefits:

• Generous paid vacation + time off for your birthday
• Work from (almost) anywhere for up to 20 days per year
• Focus on mental health and well-being:
  • Company-paid therapy sessions through SpringHealth
  • Company-paid subscription to HeadSpace
  • Company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!)
• Paid parental leave
• Paid volunteer time
• Focus on your career growth:
  • Development Dollars
  • Leadership development
  • Access to thousands of on-demand e-learnings
• Employee Resource Groups
• Private health and dental insurance
• Life and Disability insurance
• Travel Discounts

There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. The range for this Toronto, Canada based role is $125,000-$145,000 CAD.

We offer a competitive base salary and benefits including: health benefits; flexible spending account; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays); and parental leave benefits. This role is eligible to be considered for an annual bonus and equity grant.

Diversity, Equity, and Inclusion

At OpenTable, we aspire to be a workplace that fosters inclusion and reflects the diverse communities we serve. Hiring people with different backgrounds and perspectives is critical to innovation and to how we deliver great experiences for our users, partners, and teams. We strive to be an open and welcoming environment so that no matter who you are, you can be yourself.

We ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform job responsibilities, and to receive other benefits and privileges of employment. Please contact us to request accommodation(s).