Senior Product Designer, Comms Tech

Amazon Inc.; New York (NY); On-site; USD 120,000 - 160,000; Full time

Job summary

Amazon seeks a Senior Product Designer for the Communications Tech team to own end-to-end product design of tools used by communications professionals. You will operate with senior leadership visibility and coordinate with multiple engineering teams while remaining deeply customer-focused.

The role emphasizes simplifying complex, data-heavy products through an AI-native mindset, rigorous research, and hands-on design work embedded with engineers.

Qualifications

• Hands-on designer with ability to work with non-technical stakeholders.
• Deep experience translating complex data into intuitive interfaces.
• Ability to lead design across multiple projects and teams.

Responsibilities

• Passionate about creating elegant, simple to understand designs.
• Lead design strategy and deliver solutions from concept through launch, using AI-assisted prototyping to compress the gap between idea and testable artifact.
• Partner deeply with engineering to ensure designs are feasible, production-ready, and aligned with system architecture.
• Continuously adopt emerging AI capabilities into your design workflow to increase speed and quality.
• Influence product direction by identifying design opportunities and shaping roadmaps with leaders.
• Develop working prototypes to learn and fail fast.
• Partner with product and business teams to balance immediate needs with scalable solutions.
• Proactively manage your own work queue, time, and deadlines.

Skills

Design leadership

Research methods

AI-assisted design

Interaction design

Prototyping

Cross-functional collaboration

Job description

Description

We're looking for an ambitious Senior Product Designer to join the Communications Tech team that builds products to boost the productivity and efficiency of Amazon's global Communications organization. This role will have high impact, senior leadership visibility, several engineering teams to influence, and ownership over the end-to-end product design of tools communications professionals need to do their jobs.

A Designer with previous experience and interest in the media (social and traditional), communications, and public relations fields is a significant positive.

The Senior Product Designer role needs to be both capable and interested in being deeply in the weeds on product design, while also force-multiplying across dozens of colleagues. Amazon's Communications organization is primarily non-technical—the Designer needs to be comfortable with non-technical stakeholders, and obsessed with making complex, data-heavy products as simple as possible to use.

The ideal candidate can juggle competing priorities across projects and stakeholders without losing the thread of what’s best for the customer. They know how to present ideas professionally through a strategic and creative lens. They approach design through an AI-native mindset, actively integrating AI tools and capabilities into their research and delivery to move faster and raise the quality of their output.

This is a hands-on, customer-facing role. The Senior Product Designer will embed alongside engineering teams, conduct research, define interaction models, produce designs, and iterate based on how real users actually work.

Key job responsibilities

• Passionate about creating elegant, simple to understand designs.
• Lead design strategy and deliver solutions from concept through launch, using AI-assisted prototyping to compress the gap between idea and testable artifact.
• Partner deeply with engineering. Work closely with engineers to ensure designs are technically feasible, production-ready, and aligned with underlying system architecture.
• Continuously adopt emerging AI capabilities into your design workflow to increase speed and quality of output.
• Influence product direction by identifying design opportunities, producing functional prototypes to validate assumptions, and shaping roadmaps with product and business leaders.
• Develop working prototypes to learn and fail fast.
• Partner with product and business teams to plan and balance immediate requirements with long-term, scalable solutions.
• Proactively manage your own work queue, time, and expectations. Meet deadlines and communicate needs and tradeoffs if your schedule is in jeopardy.