Senior Product Designer, Commerce - Checkout

Cash App; San Francisco (CA); Remote; USD 146,000 - 258,000; Full time

Job summary

Join a forward-thinking company as a Senior Product Designer, where your creativity will shape the future of commerce. This exciting role focuses on creating user-centric designs that enhance customer experiences in the financial space. You will be part of a dynamic team dedicated to redefining how people interact with money through innovative design solutions. Your expertise will not only influence product development but also mentor fellow designers, fostering a culture of creativity and growth. If you are passionate about solving complex problems and driving impactful change, this opportunity is perfect for you.

Qualifications

• 8+ years of experience in product design with a focus on user-centered solutions.
• Strong understanding of the end-to-end design process and ability to mentor others.

Responsibilities

• Design engaging user experiences and interfaces for financial products.
• Collaborate with cross-functional teams to influence design outcomes.

Skills

Product Design

User Experience (UX)

Prototyping

Human-Centered Design

Data Interpretation

Mentoring

Collaboration

Systems Thinking

Job description

Senior Product Designer, Commerce - Checkout

Remote

Bay Area, CA, US

Posted Date: 09/24/24

The Role:

We are looking for a Product Designer to join our growing design team. Our focus is to create world-class experiences for our customers. We pride ourselves in rethinking established paradigms and bringing creative solutions into existence in the commerce space.

The Commerce team is committed to bringing financial freedom to all our customers. We are at the core of Cash App's mission—redefining the world's relationship with money. We're making Cash App and Afterpay the most loved way to pay for buyers and sellers by designing spending tools that are more relatable, instantly available, and universally accessible.

Our charter is to design simple, useful, and delightful experiences that maximize trust and expand access to BNPL and pay monthly products. This role demands a dynamic balance: diving into hands-on design for a variety of practical products and mentoring other designers—ranging from expanding access to pay monthly, growing our ecosystem of BNPL products, and integrating solutions within a personalized checkout experience.

Our product designers take a product, feature, or experience from ideation to production. This includes vision setting, designing solutions, prototyping, bringing along cross-functional teams, overseeing implementation, and collaborating with other designers, researchers, product managers, analysts, and engineers.

This role is available for remote work in the US (West Coast preferred).

You Will:

• Be accountable for the craft of the experiences and interfaces that our customers interact with
• Promote an inclusive environment for creativity and growth, and facilitate connections across teams and disciplines
• Make strategic design decisions as a partner to Business, Product and Eng and be a voice for leveraging design across the organization
• Bring comfort and expertise in technical environments, including knowledge of the mobile client-side and web development process
• Be an influential voice alongside peers in Product, Engineering, Data Science and Customer Insights

You Have:

• 8+ years of experience as a Product Designer
• A passion for turning complex problems into simple and engaging solutions
• An innate understanding of the end-to-end design process - from identifying customer needs and pain points to delivering exceptional customer experiences
• Brought ideas to life in prototypes to enhance the customer story
• Interpreted data and informed design decisions based on both qualitative and quantitative insights
• Applied consumer insights and metrics to inform design decisions and influence the product roadmap
• Comfort with an iterative design process that includes soliciting and acting on feedback
• Strong systems thinker with the ability to connect the dots across the entire customer journey
• Collaborate effectively with cross-functional stakeholders to influence outcomes
• Lead with the voice of the customer and have a deep understanding of human-centered design principles
• Establish a design voice in critique settings to help support team members
• An active influencer with strong business acumen to help demonstrate the value of design
• Previous experience designing solutions for checkout with flexible payment options
• A passion for connecting consumer checkout experiences with our merchant partners
• An ability to simplify complex lending eligibility scenarios to unlock access for more customers
• A passion for solving technical problems to enhance our payment and spending tools
• Experience mentoring other designers, providing feedback and coaching work

Please submit a deck or portfolio of work with your application that showcases your design process from exploratory stages through execution. If your portfolio site requires a password, please provide us with it in your application or on your resume. Thank you!

We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class.

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process.

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions.

Zone A: $171,800 — $257,600 USD

Zone B: $163,200 — $244,800 USD

Zone C: $154,600 — $232,000 USD

Zone D: $146,000 — $219,000 USD

Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want.