Senior Product Designer: AI-Driven CRM & Workflows

Compass; Seattle (WA); On-site; USD 147,000 - 164,000; Full time

Benefits offered by this job

Incentive programs

Comprehensive benefits

Job summary

Compass is redefining real estate with an AI-powered Home Platform. We’re seeking a Senior Product Designer to shape the CRM experience across web and mobile, partnering with Product, Engineering, Data, AI and Operations to design scalable workflows that help agents manage relationships and automate tasks.

You’ll translate complex CRM and AI workflows into intuitive, trustworthy experiences, contribute to design systems, and drive outcomes that balance user needs with technical feasibility.

Qualifications

• 7+ years of product design experience in CRM, SaaS, or enterprise software.
• Strong portfolio demonstrating systems thinking and end-to-end design across web and mobile.
• Ability to gather requirements from multiple stakeholders and translate them into intuitive experiences.
• Strong understanding of interaction design, IA, usability, and scalable UX patterns.
• Experience collaborating with Product and Engineering throughout the lifecycle.

Responsibilities

• Drive alignment with customer journeys, user flows, wireframes and prototypes for CRM and AI experiences.
• Create prototypes including multimodal and voice; support usability testing and iteration.
• Design AI-based conversational and multimodal workflows and translate insights into opportunities.
• Deliver design documentation such as dialogs and flow diagrams for onboarding automation.
• Collaborate with Product, Engineering and stakeholders to balance needs and feasibility.

Skills

CRM experience

SaaS/enterprise software

Systems thinking

AI-driven products

Stakeholder management

Communication

Tools

Figma

Prototyping tools

Job description

Compass is redefining real estate with an AI-powered Home Platform. We’re seeking a Senior Product Designer to shape the CRM experience across web and mobile, partnering with Product, Engineering, Data, AI and Operations to design scalable workflows that help agents manage relationships and automate tasks.

You’ll translate complex CRM and AI workflows into intuitive, trustworthy experiences, contribute to design systems, and drive outcomes that balance user needs with technical feasibility.