Senior Product Delivery Associate - Product and Transformation

JPMorganChase; Chicago (IL); On-site; USD 86,000 - 135,000; Full time

Job summary

JPMorganChase in Chicago, IL is seeking a Senior Product Delivery Associate in the Product and Transformation team to drive the delivery of market-ready products. This role focuses on enabling stable, scalable product delivery and aligns cross-functional teams to deliver value.

You will work on transforming the middle office desktop portal to streamline client onboarding and tailor it to employee needs, while navigating complex challenges and ensuring regulatory compliance.

Qualifications

• 3+ years of experience or equivalent expertise in product management or a relevant domain area.
• Demonstrated performance in either product management or relevant domain area.
• Experience executing operational management and change readiness activities.
• Experience in product development life cycle including discovery and requirements definition, and deployment processes.
• Proven expertise in agile story writing, scrum ceremonies and digital product development.
• Excellent written, visual, and verbal communication skills, including ability to communicate technical topics to a non-technical audience and business needs to a technical audience.

Responsibilities

• Builds and maintains ongoing proactive partnership with product, design and technology team members to deliver business results in an agile manner within agreed upon timeframes
• Collaborates with the Product Delivery Manager to execute on key delivery tasks and identify ways to boost efficiencies
• Supports the collection of user research, journey mapping and upstream/downstream implications of new product features
• Writes the requirements, epics, and user stories to support product development
• Perform user testing, support pre-release activity and production verification testing
• Supports the completion of change management activities across functional partners and monitors adherence to the firm’s risk, controls, compliance, and regulatory requirements
• Raises blockers and other impediments to the Product Delivery Manager to manage dependencies and ensure adequate resources

Skills

Product management

Agile methodologies

Stakeholder communication

Requirements writing

User stories

Job description

Senior Product Delivery Associate - Product and Transformation

Chicago, IL, United States

Base Pay/Salary: Chicago,IL $85,500.00-$135,000.00

Job Schedule: Full time

Job Shift: Day

Location: 10 S Dearborn St, Chicago, IL, 60603, US

Be at the heart of transforming visions into market-ready products, while you navigate through and solve complex challenges. In this dynamic environment, you ensure smooth product delivery and support change initiatives, marking a significant step in your career growth and innovation journey.

As a Senior Product Delivery Associate in Product and Transformation Team, you are trusted with enabling the delivery of products in a stable and scalable way. Work with cross-functional teams, build key relationships, and enable the product to continuously deliver value. Focus on the middle office desktop portal to ensure client onboarding is transformed into a streamlined, intuitive tool tailored to employees’ needs.

Job responsibilities

• Builds and maintains ongoing proactive partnership with product, design and technology team members to deliver business results in an agile manner within agreed upon timeframes
• Collaborates with the Product Delivery Manager to execute on key delivery tasks and identify ways to boost efficiencies
• Supports the collection of user research, journey mapping and upstream/downstream implications of new product features
• Writes the requirements, epics, and user stories to support product development
• Perform user testing, support pre-release activity and production verification testing
• Supports the completion of change management activities across functional partners and monitors adherence to the firm’s risk, controls, compliance, and regulatory requirements
• Raises blockers and other impediments to the Product Delivery Manager to manage dependencies and ensure adequate resources

Required qualifications, capabilities, and skills

• 3+ years of experience or equivalent expertise in product management or a relevant domain area
• Demonstrated performance in either product management or relevant domain area
• Experience executing operational management and change readiness activities
• Experience in product development life cycle including discovery and requirements definition, and deployment processes
• Proven expertise in agile story writing, scrum ceremonies and digital product development
• Excellent written, visual, and verbal communication skills, including ability to communicate technical topics to a non-technical audience and business needs to a technical audience

Preferred qualifications, capabilities, and skills

• Knowledge in any of these areas a significant plus - payments, corporate/commercial banking and client service/implementations
• Experience leading end-to-end digital transformation initiatives / programs to automate and streamline processes to help businesses perform more efficiently
• Self-starter able to thrive in a fast-paced, collaborative and cross-functional environment that is results-driven