Senior Product Associate, Small Business Lending

JPMorgan Chase & Co.; Plano (TX); On-site; USD 81,000 - 135,000; Full time

Job summary

JPMorgan Chase & Co. in Plano, TX and Columbus, OH is seeking a Senior Product Associate for Small Business Lending to drive product development through user research, metrics, and cross‑functional collaboration.

You will help shape the product roadmap and create innovative solutions for small business customers. The role requires 3+ years in product management, a solid grasp of the product lifecycle, and the ability to translate data insights into actionable features that improve the customer

Qualifications

• 3+ years of experience or equivalent in product management or a relevant domain area.
• Proficient knowledge of the product development life cycle.
• Experience in product life cycle activities including discovery and requirements definition.
• Developing knowledge of data analytics and data literacy.

Responsibilities

• Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
• Considers and plans for upstream and downstream implications of new product features on the overall product experience
• Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
• Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
• Writes the requirements, epics, and user stories to support product development

Skills

Product lifecycle

Discovery & requirements

Data analytics literacy

3+ years product management

Job description

JPMorgan Chase & Co. in Plano, TX and Columbus, OH is seeking a Senior Product Associate for Small Business Lending to drive product development through user research, metrics, and cross‑functional collaboration.

You will help shape the product roadmap and create innovative solutions for small business customers. The role requires 3+ years in product management, a solid grasp of the product lifecycle, and the ability to translate data insights into actionable features that improve the customer