Senior Product Associate, Insurance & Digital Platforms

Archer; Columbus (OH); On-site; USD 90,000 - 130,000; Full time

Job summary

Chase is seeking a Senior Product Associate in Business Banking to help design and optimize products for a digital-led Property & Casualty Insurance agency within a major financial services organization. The role emphasizes user research, metrics analysis, and cross-functional collaboration to deliver innovative products and improve existing offerings for 7M+ small business clients.

You will partner with the Product Manager to identify opportunities, analyze product metrics, and contribute to

Qualifications

• 3+ years of experience in product management or a relevant domain area.
• Proficient knowledge of the product development life cycle.
• Experience in product life cycle activities including discovery and requirements definition.
• Developing knowledge of data analytics and data literacy.

Responsibilities

• Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery.
• Considers and plans for upstream and downstream implications of new product features on the overall product experience.
• Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers.
• Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle.
• Writes the requirements, epics, and user stories to support product development.
• Facilitates end-to-end User Acceptance Testing for product changes, understanding the impacts on the customer journey, back-end systems and test environment cycles.
• Partners closely with product and cross-functional teams to help deliver against the product roadmap, sequencing activities for product changes that optimize the customer experience.
• Ability to navigate ambiguous environments, using strategic thinking and problem-solving skills to drive clarity and direction.

Skills

Product management

Lifecycle knowledge

Discovery

Data analytics

Job description

Chase is seeking a Senior Product Associate in Business Banking to help design and optimize products for a digital-led Property & Casualty Insurance agency within a major financial services organization. The role emphasizes user research, metrics analysis, and cross-functional collaboration to deliver innovative products and improve existing offerings for 7M+ small business clients.

You will partner with the Product Manager to identify opportunities, analyze product metrics, and contribute to