Senior Product Associate, C360

JPMorgan Chase; New York (NY); On-site; USD 99,750 - 150,000; Full time

Job summary

JPMorgan Chase in New York is seeking a Senior Product Associate to enhance product development using user research and data analysis. This role involves owning the product lifecycle for Financials capabilities.
You'll collaborate with cross-functional teams to ensure data quality and deliver scalable capabilities in the fast-paced environment of the Commercial & Investment Bank.

The ideal candidate will have a strong analytical background, be proficient in SQL, and possess effective communication skills.

Qualifications

• 3+ years experience in product management or relevant domain.
• Proficient in the product development life cycle.
• Ability to query and analyze data using SQL.

Responsibilities

• Identify new product opportunities through user research.
• Write requirements, epics, and user stories for development.
• Collaborate on solution design with technology leads.

Skills

Product management experience

Data analytics

Strong analytical toolkit

SQL proficiency

Communication skills

Education

Bachelor's degree or equivalent

Advanced degree in related field

Tools

Databricks

Alteryx

Job description

Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations.

As a Senior Product Associate in Client360, you play a key role in delivering core data products used across the firm every day. You will own the end-to-end product lifecycle for Financials capabilities—integrating data from internal product platforms and third-party providers into a single, trusted financial reporting layer—and delivering a conformed "silver profile" that downstream platforms rely on. This is a hands‑on product role focused on shipping scalable, production‑ready capabilities (not an advisory or analytics‑only role) and requires strong operating discipline, technical fluency, and cross‑functional leadership. As part of Client360, you will champion user‑centric service delivery, maximize the value and usability of data and AI solutions, and drive business satisfaction across the Commercial & Investment Bank (CIB).

Job responsibilities

• Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
• Considers and plans for upstream and downstream implications of new product features on the overall product experience
• Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
• Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
• Writes the requirements, epics, and user stories to support product development
• Collaborates with technology leads and engineers on solution design; produces lightweight requirements/design artifacts to enable implementation
• Supports agile ceremonies (refinement, sprint planning, demos, retros) and works day‑to‑day with scrum teams to drive execution and remove blockers
• Coordinates with upstream and downstream application/data teams to ensure end‑to‑end alignment, data quality, controls, and operational readiness
• Builds and validates SQL‑based reporting and prototypes to support analysis, performance measurement, and troubleshooting of data issues
• Leverages enterprise‑authorized AI capabilities to accelerate analysis and documentation while validating outputs and handling data in accordance with sensitivity, security, and governance requirements
• Applies reuse‑first, AI‑assisted SDLC practices to strengthen requirement quality and data pipeline quality (e.g., test/control evidence generation), supporting traceability, auditability, resiliency, and security expectations

Required qualifications, capabilities, and skills

• 3+ years of experience or equivalent expertise in product management or a relevant domain area
• Proficient knowledge of the product development life cycle
• Experience in product life cycle activities including discovery and requirements definition
• Developing knowledge of data analytics and data literacy
• Knowledge of the firm's business landscape, including how the CIB engages clients across products and services
• Proven experience delivering complex, cross‑functional initiatives spanning data analysis, financial reporting, and technology delivery
• Demonstrated ability to document operating models/processes and drive change through strong partnerships and stakeholder management
• Strong analytical toolkit and agile mindset; ability to query and analyze data using tools/languages such as SQL (and platforms such as Databricks; tools such as Alteryx, where applicable)
• Execution mindset with high attention to detail and ability to deliver against defined requirements
• Strong problem‑solving skills with ability to synthesize large datasets into clear insights and crisp messaging
• Strong written and verbal communication skills with ability to tailor messaging to different audiences; proven ability to hold partners accountable for quality deliverables

Preferred qualifications, capabilities, and skills

• Experience working in a highly matrixed, complex organization
• Extensive experience in Data management, data operations, or CRM systems within a financial institution
• Advanced degree in Computer Science, Data Science, Business, or a related field

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans.

Base Pay/Salary

New York, NY $99,750.00 - $150,000.00 / year