Senior Product Analytics Manager

Automatic Data Processing, Inc.; United States; Remote; USD 175,000 - 185,000; Full time

Benefits offered by this job

Fully remote work environment

19 days PTO per year

10 holidays per year

Competitive salary and performance-bon

Job summary

Staritas is seeking a Senior Product Analytics Manager to measure product performance and deliver actionable insights that support product strategy and business objectives. This role partners with Product, Engineering, Customer Success, Sales and other stakeholders to define key metrics, evaluate customer behavior, and drive data-informed decision-making.

Responsibilities include developing dashboards, maintaining KPIs, analyzing usage trends, and building business cases with ROI analyses.

Qualifications

• Bachelor's degree or equivalent in analytics, statistics, information systems, CS, healthcare informatics, or related field.
• 5+ years in product analytics, BI, data analytics, or related roles.
• Experience with predictive analytics, AI or ML concepts and dashboards.
• Experience developing dashboards, KPIs and executive reporting.
• Strong analytical, problem-solving and communication skills.
• Experience working with cross-functional teams in a fast-paced environment.

Responsibilities

• Develop dashboards, reports and analytics to monitor product adoption, engagement and outcomes.
• Define and maintain product performance metrics, KPIs and reporting standards.
• Analyze customer behavior and usage trends to identify improvement opportunities.
• Support roadmap prioritization and strategic planning with data-driven insights.
• Develop business cases, forecasts and ROI analyses for product initiatives.
• Partner with Product, Engineering, Customer Success, Sales and Leadership to evaluate success and business impact.
• Ensure accuracy of product reporting and data governance practices.
• Support predictive analytics and AI-driven initiatives and advanced reporting as applicable.
• Communicate findings and recommendations to stakeholders at all levels.

Skills

Analytical thinking

Communication skills

Cross-functional collaboration

Problem solving

Education

Bachelor's degree in Analytics/Statistics/Business Information Systems/CS/Healthcare Informatics

Tools

Power BI

Tableau

SQL

Jira

Confluence

Pendo

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Senior Product Analytics Manager

Global Product Management Full Time Remote, US

Salary Range: $175,000.00 To $185,000.00 Annually

At Staritas, we help healthcare organizations make every choice clear. We're looking for a Senior Product Analytics Manager who will be responsible for measuring product performance and delivering actionable insights that support product strategy and business objectives. This role partners with Product, Engineering, Customer Success, Sales and other relevant business stakeholders to define key metrics, evaluate customer behavior, and drive data-informed decision-making.

About the Role

• Develop dashboards, reports, and analytics to monitor product adoption, engagement, and customer outcomes.
• Define and maintain product performance metrics, KPI's, and reporting standards.
• Analyze customer behavior, usage trends, and product performance data to identify opportunities for improvement.
• Support roadmap prioritization and strategic planning through data-driven insights and recommendations.
• Develop business cases, forecasts, and ROI analyses for product initiatives.
• Partner with Product, Engineering, Customer Success, Sales and Leadership teams to evaluate product success and business impact.
• Ensure consistency and accuracy of product reporting and data governance practices.
• Support predictive analytics, AI-driven initiatives, and advanced reporting efforts as applicable.
• Communicate findings and recommendations to stakeholders at all levels of the organization.
• Performs other related duties as assigned.

Required Qualifications

• Bachelor's degree in Analytics, Statistics, Business, Information Systems, Computer Science, Healthcare Informatics, or a related field; or an equivalent combination of education and experience.
• 5+ years of experience in product analytics, business intelligence, data analytics, or related roles.
• Familiarity with predictive analytics, AI, or machine learning concepts experience; this includes experience with building customer health dashboards.
• Experience developing dashboards, KPIs, and executive reporting.
• Strong analytical, problem-solving, and communication skills.
• Experience working with cross-functional teams in a fast-paced environment.

Preferred Qualifications

• Experience within healthcare technology, healthcare analytics, or SaaS organizations.
• Experience working with large datasets and business intelligence platforms.
• Familiarity with predictive analytics, AI, or machine learning concepts.

Technical Skills

• Proficient with Microsoft Office 365.
• Experience with Power BI, Tableau, SQL, Jira, Confluence, and other analytics and reporting tools.
• Demonstrated experience of using metric-based applications such as Pendo or similar applications.
• NPS experience is a must.

What We Offer

• Competitive salary and performance bonus program
• Fully remote work environment
• 19 days of PTO per year; 10 holidays per year
• Opportunity to work in a mission-driven organization where your work directly shapes clarity, confidence, and better outcomes across healthcare

Travel

Up to 20% travel, based on business needs. While our roles are 100% remote, we do get together a few times a year for up to one week.Employees are given amplenoticeand attendance is expected.

This position operates primarily in a remote work environment and requires the ability to remain in a stationary position for extended periods while performing work at a desk or workstation. The employee must be able to operate standard office equipment, including a computer, keyboard, mouse, webcam, and telephone.

The role also requires the ability to occasionally move throughout a workspace to access files, office equipment, and work-related materials. Effective communication, both written and verbal, is essential for interacting with employees, clients, and stakeholders.

Equal Opportunity / Affinitive Statement

Staritas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity, or veteran status.

As a federal contractor, Staritas complies with all applicable federal, state, and local laws regarding nondiscrimination and affirmative action. We are committed to creating a workplace that is fair, inclusive, and grounded in merit-based decision-making.

Accommodation Statement

If you need reasonable accommodation to apply for this position, please contact the recruiter.

Pay Transparency Statement

Staritas posts compensation ranges and benefits for all open roles. The base compensation range for this position is $175,000 - $185,000 annually, plus a comprehensive benefits package. Compensation offered will depend on factors including experience, skills, geographic location, and internal equity. Staritas does not retaliate against employees or applicants for discussing compensation.

Benefits Statement

Staritas offers a comprehensive and competitive benefits package designed to support the health, wellbeing, and financial security of our employees. Benefits include medical, dental, and vision coverage; retirement savings plans with company contributions; paid time off and company holidays; paid parental and family leave; and access to employee assistance and wellness resources. Additional benefits include life and disability insurance, professional development opportunities, and flexible work arrangements.