Senior Product Analyst – Personal Auto Insurance

Liberty Mutual Insurance; Seattle (WA); On-site; USD 90,000 - 120,000; Full time

Job summary

Liberty Mutual is seeking an Auto Product Analyst to own state-level pricing and product improvement initiatives. You will analyze trends across assigned states, recommend pricing and feature changes, and drive projects with cross-functional teams.

You will partner with state teams, IT, and product managers to implement nationwide programs, mentor junior analysts, and shape competitive auto insurance solutions.

Qualifications

• Bachelor's degree in business, economics, or other quantitative field; 3+ years of relevant work experience.
• Proficient in Excel, PowerPoint, and data analysis software such as SAS and Access.
• Strong planning, organizational, analytical, decision-making and communication skills.

Responsibilities

• Dive deep into state-level data to uncover trends, performance insights, and growth opportunities.
• Serve as subject matter expert for state auto product strategy and deliver actionable recommendations.
• Lead and drive projects with measurable business impact.
• Collaborate with state teams, IT partners, and product managers to align strategies.
• Research market dynamics, competitor filings, and customer needs to inform product changes.
• Mentor junior analysts and develop training materials.

Skills

Excel

PowerPoint

Data analysis software (SAS/Access)

Planning

Organizational skills

Analytical skills

Communication skills

Education

Bachelor's degree in business, economics, or other quantitative field

Tools

SAS

Access

Job description

Description

Exciting Opportunity: Auto Product Analyst - Drive Innovation and Impact Across Key States!

The Auto State Management team seeks to achieve our combined ratio while growing faster than the industry growth rate. We accomplish these goals by engaging with the rest of the organization in setting the customer price level within the state, launching new pricing programs and product features, root cause analysis on issues impacting profitability or growth, and partnering with our distribution organization on how to more effectively sell our Direct and Agency products. Join our dynamic team where your analytical skills and strategic insights will directly influence product performance and business success across multiple states! In this role, you’ll tackle moderate to high complexity challenges, lead impactful projects, and collaborate with diverse teams to shape the future of our Auto products.

• This position may have in-office requirements depending on candidate location. The level of position offered will be based on skills and experience at manager discretion.

What You’ll Do

• Dive deep into data analysis to uncover trends, performance insights, and opportunities for growth in assigned states.
• Be the go-to expert for state-specific auto product strategy, delivering actionable recommendations that improve pricing, training, and overall product offerings.
• Lead and drive your own projects, managing work streams that have meaningful business impact.
• Collaborate closely with state teams, DSOs, IT partners, and product managers to align strategies and implement nationwide initiatives.
• Stay ahead of the competition by researching market dynamics, competitor filings, and customer needs to inform innovative product changes.
• Share your expertise by mentoring junior analysts, developing training materials, and leading sessions that empower your colleagues.

Why You’ll Love This Role

• Make a difference: Your insights will help shape personal auto insurance products that millions of customers rely on.
• Lead with impact: Take ownership of projects that influence business decisions at the state and national levels
• Grow your skills: Work alongside talented professionals in a collaborative environment that encourages continuous learning and development.
• Be recognized: Your expertise and leadership will be valued and rewarded as you contribute to complex, strategic initiatives.

If you're ready to challenge yourself and play a key role in transforming auto insurance products, we want to hear from you! Join us and accelerate your career while helping us deliver smarter, more competitive solutions for our customers.

Responsibilities

• Conducts moderate to high complexity analysis under general direction.
• As subject matter expert for assigned states, completes state reviews and similar work for basic states independently and for complex states or countrywide programs under general direction.
• Queries data to conduct ad hoc analysis of metrics and builds simple tools and queries for others to use.
• Provides recommendations to training and processes to manager.
• Provides complex analysis to help drive and support business decisions.
• Provides thoughtful recommendations to state teams on pricing, strategy, etc.
• Consults on complex business issues and design considerations.
• Educates IT partners on business vision and plan, and both IT and business partners on the impact of changes.
• Serves as point person for moderate to high complexity country wide implementations.
• Leads own work streams on medium to long-term or moderate to high complexity projects. May manage aspects of low to moderate complexity projects.
• Based on strong understanding of how competitor actions impact marketplace, distribution channel and customers, conducts in depth research of competitor filings utilizing various sources. Research may be at the state, competitor or countrywide level.
• Through research, identifies and proposes changes to our product offerings.
• Analyzes trends and is responsible for tactical and strategic recommendations.
• May create and or be owner of training material content.
• May create formal training sessions and modules.
• Actively shares job knowledge with less experienced analysts.
• Leads job shadow discussions with less experienced analysts.
• Provides technical training and user support to business groups.
• May be assigned to mentor a new hire.
• May supervise interns.

Qualifications

• Bachelor's degree in business, economics, or other quantitative field. Minimum 3 years, typically 4 years or more of relevant work experience.
• Proficient in Excel, PowerPoint, and data analysis software (e.g., SAS, Access).
• Must have good planning, organizational, analytical, decision making and communication skills.

About Us

At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.

We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

Pay Philosophy

The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

Fair Chance Notices

• California
• Los Angeles Incorporated
• Los Angeles Unincorporated
• Philadelphia
• San Francisco