Senior Product Analyst

Calendly; United States; Remote; USD 90,000 - 150,000; Full time

Job summary

An established industry player is seeking a talented Product Analyst to join their Product Analytics team. In this pivotal role, you'll leverage your extensive experience in data analytics to empower decision-making across the organization. You'll partner with cross-functional teams to define analytics initiatives, communicate findings to leadership, and apply quantitative methods to drive product insights. This is an exciting opportunity to make a significant impact in a rapidly growing company that values data-informed strategies and innovation. If you're ready to take your career to the next level and work alongside passionate professionals, this role is for you.

Qualifications

• 8+ years in analytics, growth, or insights roles preferred.
• Experience in SaaS companies is strongly preferred.
• Advanced SQL skills and knowledge of A/B testing.

Responsibilities

• Define analytics roadmaps and KPIs with cross-functional teams.
• Communicate insights and recommendations to leadership.
• Apply quantitative methods to uncover product insights.

Skills

Data Analytics

SQL

A/B Testing Statistics

Statistical Analysis

Cohort Analysis

Retention Analysis

Growth Models

Cluster Analysis

Segmentation

Communication

Education

Bachelor's Degree in a related field

Tools

Analytics Tools

Data Visualization Software

Job description

About the team & opportunity

What’s so great about working on Calendly’s Product Analytics team?

We are the infrastructure of our business that allows us to scale to new heights. Our Product Analysts play a pivotal role in empowering the Calendly team with strategic insights into user funnel dynamics and critical business metrics, specifically within the product realm.

Product Analytics is embedded within the R&D team and is positioned to help Calendly become a customer obsessed organization with a data-informed strategy that is measured and validated throughout the development lifecycle. Product Analytics empowers Calendly to understand and quantify our impact to customers through meaningful and actionable insights that drive strategy and innovation. We accomplish this by steering release measurement and experimentation initiatives, aligning these efforts and the resulting insights with the broader context of Calendly's business. If you’re seeking an opportunity to tackle big problems and strongly influence the Calendly business, then this is the job for you!

A day in the life of a Product Analyst at Calendly

On a typical day, you will be working on:

• Partnering with cross-functional teammates to define analytics and experimentation roadmaps, define KPIs, design event tracking specifications, monitor results and business impact, and opportunity size future product initiatives; align analytics and research activities to inform decision-making and action
• Effectively communicating findings, results, and recommendations to executive leadership, product teams, and the company, tailoring the message to fit the needs of the audience you’re presenting to
• Helping identify themes and producing scalable solutions to help teams make more informed decisions backed by numbers
• Leading efforts to roll out new practices or programs across the product organization to help us strengthen our analytics practice; these may include things such as data governance, experimentation and release strategy, and KPI definition
• Ensuring data and insights are timely, trustworthy, and actionable to drive decisions across Calendly
• Representing the voice of the business goals and growth levers among cross-functional partners and stakeholders by partnering with our User Insights team to highlight product performance and synthesize findings across multiple channels of data and customer feedback
• Applying quantitative methods to uncover product insights (including, but not limited to experimentation, statistical analysis, cohort analysis, retention analysis, growth models, cluster analysis, and segmentation)
• Synthesizing large behavioral data sets and partner with Product & Research stakeholders to create a complete picture of the Calendly customer, their behaviors, and needs
• Creating and maintaining key dashboards and specify data integrations, tables/views, and/or gaps necessary to conduct robust cross-channel and cross-platform analysis

What do we need from you?

• At least 8+ years of experience in a data analytics, growth, strategy, product, or insights role
• Previous experience at a SaaS company strongly preferred
• A track record of helping cross-functional teams identify and prioritize analytics initiatives and experimentation opportunities that will deliver high-quality, data-driven insights in a timely manner using the appropriate methodologies
• Experience working with large scale data
• Advanced SQL Skills
• Deep knowledge of A/B testing statistics
• A proven ability to learn new tools and technologies quickly
• An ability to translate complex topics and tools into easy to understand concepts to create scalable self serve analytics models and mentor more junior members of the team
• An ability to build relationships, be persuasive and influential within and across immediate working groups
• Comfortable with ambiguity in a rapidly growing and changing organization
• Authorized to work lawfully in the United States of America as Calendly does not engage in immigration sponsorship at this time

What’s in it for you?

Ready to make a serious impact? Millions of people already rely on Calendly’s products, and we’re still in the midst of our growth curve — it’s a fantastic time to join us. Everything you’ll work on here will accelerate your career to the next level. If you want to learn, grow, and do the best work of your life alongside the best people you’ve ever worked with, then we hope you’ll consider allowing Calendly to be a part of your professional journey.