Senior Product Analyst

Assured; Palo Alto (CA); On-site; USD 155,000 - 175,000; Full time

Benefits offered by this job

Competitive Compensation

Healthcare Plan

401(k) Contribution

Unlimited PTO

Remote-friendly team

Team events & Offsites

Life Insurance

Cell phone stipend

Job summary

Assured is searching for a Senior Product Analyst to translate data into actionable product decisions within our AI-first claims platform. You will design experiments, build dashboards, and partner with Product, Engineering, and Design teams to guide roadmaps and measure impact.

Proficiency in SQL and experience with analytics tools like Mixpanel and AWS will help you uncover meaningful patterns, inform strategy, and communicate insights clearly to both technical and non-technical stakeholders.

Qualifications

• SQL is a core part of your toolkit and you can work with product data to extract meaningful patterns.
• Strong analytical fundamentals and ability to translate data into insights that influence decisions.
• Excellent communication to convey findings to both technical and non-technical audiences.

Responsibilities

• Design, analyze, and communicate experiments to validate product changes.
• Build dashboards and reporting to track feature adoption, performance, and customer outcomes.
• Identify signals that predict customer engagement and risk and inform roadmap priorities.
• Collaborate with Product Managers and Engineers to answer high-impact business questions with data.

Skills

SQL

Analytical thinking

Communication

Problem solving

Tools

Mixpanel

Deepnote

AWS

Python

R

Job description

Assured is on a mission to modernize insurance. Claims processing (i.e. should we pay this claim?), while often overlooked, is the foundation of the entire industry. It’s currently highly manual, involving phone calls, faxes, and gut instinct, costing tens of billions of dollars a year. We can do better.

At Assured, we provide large insurers with the software solutions they need to win in a modern, technology-driven world. From self-service claim-filing software to backend fraud detection, we’re the engine that powers claims processing for some of the largest insurers in the world.

The challenges we face are deep and diverse, from creating digital experiences that provide comfort and clarity to claimants at their most stressed and vulnerable to orchestrating large-scale ML-driven decision-making on billions of dollars of claims payments, life at Assured is dynamic, collaborative, and rewarding.

As a Senior Product Analyst

Some of the problems you’ll solve:

• How do we measure the success of AI-powered experiences? Help define the metrics and evaluation frameworks that tell us whether our agentic capabilities are delivering meaningful value to customers.
• Which product changes actually create value for our customers? Design and analyze experiments that help Product teams separate signal from noise and make confident roadmap decisions.
• How do we know if our products are healthy? Build the dashboards and reporting Product and Engineering leaders rely on to understand feature adoption, product performance, and where customers get stuck.
• Which customer behaviors predict long-term success? Identify the signals that separate highly engaged customers from those at risk of dropping off, and help teams act on those insights.
• Where are users struggling and what should we do about it? Analyze behavioral data, cohorts, and usage patterns to uncover friction points, identify opportunities, and help shape a better customer experience.
• What should we build next? Partner with Product Managers and Engineers to answer high-impact business questions, evaluate tradeoffs, and use data to guide investment decisions.
• What should we measure that we aren't measuring today? Partner with Product and Engineering to improve instrumentation, define meaningful metrics, and ensure we're capturing the data needed to make better decisions.

How you'll make an impact:

• Create confidence in product decisions by designing, analyzing, and communicating experiments that help teams understand what works and what doesn't.
• Turn product data into strategic direction by identifying trends, customer behaviors, and opportunities that influence roadmap priorities.
• Build a shared understanding of product health through dashboards and reporting that give Product and Engineering teams visibility into adoption, performance, and customer outcomes.
• Help define how we measure success in an AI-first product by developing the metrics and evaluation frameworks that shape our agent-powered capabilities.
• Bring data into the room early. Partner with Product Managers, Engineers, and Designers to frame problems, evaluate tradeoffs, and make better decisions before roadmaps are finalized.
• Reveal what different customers need by using cohort analysis, segmentation, and behavioral data to uncover meaningful patterns and opportunities for improvement.
• Bring clarity to ambiguity. Start with questions – not predefined reports – and determine what needs to be measured, analyzed, or built to help teams move forward with confidence.

You’ll probably thrive here if you:

• Use data to drive decisions. You have a track record of answering complex product questions, designing meaningful analyses or experiments, and influencing what gets built next.
• Have strong analytical fundamentals. SQL is a core part of your toolkit, and you're comfortable working with product data to uncover meaningful patterns and insights.
• Communicate with clarity. You can explain analytical findings to both technical and non-technical audiences and help teams make informed decisions.
• Enjoy solving ambiguous problems. You're comfortable starting with a question—not a predefined dataset—and figuring out what needs to be measured, analyzed, or built to find the answer.
• Learn tools quickly instead of defining yourself by them. We use AI throughout our workflows and regularly experiment with tools like Cursor, Claude Code, Codex, and others. We care far more about your ability to adapt than whether you've used our exact stack before.
• Bring experience with modern analytics platforms. Familiarity with tools like Mixpanel, Deepnote, AWS, Python, R, or application instrumentation is a plus, but not a requirement. Great analysts learn new tools. Great thinking is harder.

Benefits:

• Competitive Compensation: Competitive salary and equity packages for all employees
• Healthcare Plan: Platinum medical, dental, and vision
• Free life insurance: Including long-term disability & short-term disability
• Unlimited PTO: Uncapped vacation days & paid holidays
• Family Leave: Maternity & paternity
• 401(k) Contribution: Assured contributes 3% of your income, even if you don't contribute
• WFH Benefits: Lunch on us 2x/week, monthly phone stipend & other home office perks
• Health FSAs & HSAs: Pre-tax accounts for out-of-pocket medical expenses
• Team events & Offsites: We're remote, but we regularly get together

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.

Compensation Range: $155K - $175K