Senior Process Support Engineer — On-Site, 20% Travel

Applied Materials, Inc.; Hillsboro (OR); Hybrid; USD 108,000 - 149,000; Full time

Benefits offered by this job

Comprehensive benefits

Bonus program

Stock award program

Relocation assistance

Job summary

Applied Materials, Inc. in Hillsboro, OR is seeking a Process Support Engineer to guide products from concept to qualification.

You will provide on-site installation support, diagnose systems, and perform service and repair on complex semiconductor equipment, collaborating with customers and R&D teams. The role requires at least 7 years in semiconductor capital equipment, a STEM bachelor’s degree, and willingness to travel up to 20%.

Qualifications

• Minimum 7 years in Semiconductor Capital Equipment or similar high-tech industry.
• Preferred experience 5+ years’ experience in Applications or Process Engineering.
• Bachelor’s Degree in STEM field.

Responsibilities

• Liaise between the customer and the Business Unit for assigned projects, ensuring clear understanding of customer issues and delivery of applicable solutions.
• When necessary, work closely with customer to optimize tool performance to meet customer process and integration requirements.
• Checks and approves operational quality of system equipment. Instructs customers in the operation and maintenance of the system.
• Provides highly visible customer support through on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems.
• Knowledge of 3 or more processes on 1 or more technologies

Skills

Semiconductor equipment experience

Education

Bachelor’s Degree in STEM

Job description

Applied Materials, Inc. in Hillsboro, OR is seeking a Process Support Engineer to guide products from concept to qualification.

You will provide on-site installation support, diagnose systems, and perform service and repair on complex semiconductor equipment, collaborating with customers and R&D teams. The role requires at least 7 years in semiconductor capital equipment, a STEM bachelor’s degree, and willingness to travel up to 20%.