Senior Process Improvement Specialist - (Washington, DC; Hybrid)

ZipRecruiter; Washington (District of Columbia); On-site; USD 70,000 - 110,000; Full time

Job summary

Join a dynamic team dedicated to enhancing safety through innovative process improvement strategies. As a Senior Process Improvement Specialist, you will lead initiatives that streamline operations within the Customs and Border Protection Office of Fleet and Asset Management. This role offers the chance to leverage your expertise in methodologies like Lean Six Sigma, while working closely with stakeholders to implement impactful solutions. With a supportive environment that values collaboration and professional growth, this position is perfect for those looking to make a significant impact in a rapidly expanding organization committed to excellence and safety.

Benefits

Healthcare Insurance

Dental Insurance

Vision Insurance

401(k) with Generous Employer Match

Flexible Paid Time Off

Ten Paid Holidays

Employee Assistance Program

Work From Home Stipend

Professional Development

Life and AD&D Insurance

Qualifications

• 4-10 years of experience in process improvement consulting.
• Proficient in MS Office Suite and Power Apps.
• Ability to lead projects and manage risks.

Responsibilities

• Lead process improvement initiatives within CBP's OFAM.
• Utilize Lean Six Sigma to enhance critical business processes.
• Design innovative solutions using Power Apps and SharePoint.

Skills

Process Improvement Methodologies

Lean Six Sigma

Data Analysis

Project Management

Communication Skills

Interpersonal Skills

Analytical Skills

Education

Bachelor's Degree in Business Administration/Analytics, Data Science, or Information Systems

Tools

MS Office Suite

Power Apps

SharePoint

Job description

Job DescriptionJob Description

Come join our dynamic team of professionals with a passion for making the world a safer place. We are a small, rapidly expanding company with a reputation for delivering high-quality services to our clients. If you're looking to grow with an innovative team where you can make an impact within a supportive, collaborative, and flexible work environment-we're the place for you!

About Your Position

CONSTANT is seeking a Senior Process Improvement Specialist to support the Customs and Border Protection (CBP) Office of Fleet and Asset Management (OFAM). OFAM's mission is to provide effective and efficient management of CBP's fleet and asset resources. This includes acquiring and disposing of vehicles and equipment, maintaining and repairing fleet assets, ensuring compliance with regulations and standards and supporting operational needs through efficient asset management.

This Is What You'll Do

The Senior Process Improvement Specialist will serve in a consulting role to lead and manage process improvement initiatives within the Customs and Border Protection Office of Fleet and Asset Management. This role will be responsible for overseeing the development, implementation, and refinement of new processes, procedures, and training programs for each Integrated Services (IS) Project Management Office (PMO). The ideal candidate will be able to leverage their deep knowledge of process improvement methodologies to deliver impactful solutions. They will facilitate meetings, workshops, and effective cross-functional teamwork, requiring a strong executive presence. They will also be proficient in MS Office Suite and have the ability to lead projects and identify and manage risks.

• Support the development and execution of a comprehensive process improvement strategy aligned with CBP's strategic goals
• Utilize Lean Six Sigma and other methodologies to identify, analyze, and improve critical business processes
• Design and implement innovative solutions that using Power Apps (Power BI, Power Automate, and/or Vizio) and SharePoint to automate workflows, enhance data visualization, and improve decision-making
• Lead organizational change initiatives, developing effective communication plans and training programs to ensure smooth transitions
• Build strong relationships with key stakeholders, including senior leadership, to gain buy-in and secure necessary resources
• Lead and facilitate meetings, workshops, and client interactions.
• Leverage advanced data analysis techniques to uncover valuable insights and inform data-driven decision-making
• Lead and mentor junior team members.

Qualifications

• Bachelor's degree required (Business Administration/Analytics, Data Science, Information Systems) or relevant field
• 4-10 years of relevant experience in process improvement/providing consulting services preferably in a government or public sector environment
• Proficiency in MS Office Suite including Power Apps (Power BI, Power Automate, and/or Vizio)
• Knowledge of information management regulations and security standards including SharePoint
• Demonstrated success as a project manager, including leading and managing complex projects
• The ability to drive tasks to completion by exerting influence without authority
• Excellent communication and interpersonal skills
• Strong analytical and problem-solving abilities
• Ability to influence and collaborate with stakeholders
• Must pass a CBP Background Investigation (BI)

Location, Compensation & Benefits

• DMV area
  • Work on-site 1-day a week in DC

Competitive compensation is based on the capability of the candidate.

Comprehensive benefits package that includes:

• Healthcare Insurance (including a 100% employer-paid coverage option)
• Dental Insurance
• Vision Insurance
• Employee Assistance Program "EAP" (company paid)
• 401(k) with Generous Employer Match
• Flexible Paid Time Off
• Ten (10) Paid Holidays
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
• AFLAC Critical Illness, Hospital, Accident Plans
• Volunteer Paid Time Off
• Professional Development
• Work From Home Stipend
• Life and AD&D Insurance (company paid)
• Long Term (company paid)

About CONSTANT

CONSTANT is an award-winning consultancy focused on executing our mission of making the world a safer place. We are an 8(a)-certified and Economically Disadvantaged Woman Owned Business (EDWOSB) with a long history of helping clients across all levels of government and the private sector prepare for catastrophic disasters and emerging threats. Our core areas of expertise include emergency management, emerging threats, health security, and healthcare preparedness. Across those areas, we provide planning, training, exercise, outreach, and staffing services. We are deeply committed to delivering superior customer service, providing a platform for our team members to thrive and prosper, and embodying our signature entrepreneurial spirit and core values. Learn more about CONSTANT here.

CONSTANT is certified as an 8(a) and Economically Disadvantaged Woman-Owned Small Business (EDWOSB). We are an Equal Opportunity Employer and provide reasonable accommodation to applicants with physical and/or mental disabilities. We value and encourage and solicit applications from all qualified applicants without regard to ; ; ; ; ; ; marital status; ; or expression; family responsibilities; matriculation; physical or mental disabilities; source of income; political affiliation; genetic information; status as a protected veteran; place of residence or business; or any other characteristic protected by federal, state, or local law. If you are interested in applying for employment with CONSTANT and need special assistance or accommodation to apply for the position, please call [phone]. Determination on requests for reasonable accommodation are made on a case-by-case basis. CONSTANT is a federal contractor supporting veteran candidates.

CONSTANT is also a Great Place to Work certified organization.

https://www.greatplacetowork.com/certified-company/7025083

We are an E-Verify participating employer.

Disclaimer

This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to the job.