Senior Process Engineer, Delivery

Johnson Controls; Burlington (MA); On-site; USD 90,000 - 135,000; Full time

Job summary

Johnson Controls is building high-performance thermal components for AI, HPC, and mission-critical systems in Burlington, MA. The Senior Process Engineer will tune processes across the Stack Forging workflow, from laser cutting to material optimization, ensuring delivery of top-quality parts ahead of schedule.

The role requires a strong ownership mindset, comfort with rapid growth, and the ability to communicate trade-offs to teams and customers.

Qualifications

• Education: Bachelor’s degree in engineering with 5-7 years of professional experience, or a Ph.D. with 3+ years experience.
• Relevant Experience: laser cutting, metallurgy, or statistical data analysis.
• Manufacturing background: casting, machining, sheet metal forming or brazing.
• Hardtech grit: proven track record of making it happen in complex hardware environments.

Responsibilities

• Process Tuning & Optimization across Stack Forging including laser cutting, bonding, surface prep, geometry design, data analysis, and material property optimization for active projects.
• Root Cause Analysis: diagnose issues by collecting data and determining root causes.
• Hands-On Execution: support production floor with insight to ensure high-quality throughput.
• NPI Implementation: lead integration of new solutions into customer projects for delivery readiness.
• Feedback Loop: represent production needs for engineering improvements and testing capabilities.

Skills

Laser cutting

Metallurgy

Statistical data analysis

Communication

Hardtech grit

Problem solving

Education

Bachelor’s degree in engineering (5–7 years) or Ph.D. (3+ years)

Tools

Onshape CAD

Python

Job description

Thermal constraints limit AI infrastructure, semiconductor equipment, power electronics, and defense systems. JCI removes those constraints. Enabled by the Stack Forging process, JCI produces high-performance thermal components and cooling loop solutions - purpose-built for direct integration into AI, HPC, and mission-critical systems. Founded in 2020, JCI has built the industry's leading thermal management platform for the applications that demand it most.

As a Builder on the Stack Forging Thermal Solutions team at Johnson Controls, you'll join a team of sleeve-rollers who set a high bar for themselves and their co-workers. We foster a collaborative culture with no silos, where everyone is encouraged to think out loud. If you are passionate about your craft and don't give up until you've found a way, you will make an ideal Builder!

What You’ll Do

As a Sr. Process Engineer, Delivery, you will work on engineering efforts enabling the delivery of high-performance, high-quality parts to JCI’s customers ahead of schedule. Your primary objective is to provide process expertise throughout production, ensuring that our thermal management solutions meet exacting standards through rigorous process tuning and hands-On problem-solving.

Who You Are

You are a resilient, tenacious engineer with a deep sense of ownership. Identifying and dismantling roadblocks is your core competency. You are comfortable navigating a high-growth environment and possess the technical grit and engineering judgment necessary to deliver. You will be the vital link that ensures we deliver successful customer outcomes while pushing the limits of the Stack Forging process.

Responsibilities

• Process Tuning & Optimization: Contribute across the process of Stack Forging, including laser cutting, metal-metal bonding, surface characterization/preparation, complex part geometry design, data and computational analysis, and material property optimization in the support of existing customer projects
• Root Cause Analysis: When things don’t go as expected, you figure out why. You quickly dive deep into the issue, collect critical data, and determine the root cause.
• Hands-On Execution: Your workspace will extend beyond your desk to the Production floor, where you will provide the production team with insight and expertise to ensure high-quality throughput.
• NPI Implementation: Spearhead the integration of new solutions and processes into active customer projects, ensuring they are ready for delivery.
• Feedback Loop: Act as the voice of the production floor for the broader engineering organization, identify long-term process improvements and testing capabilities required for effective delivery.

Qualifications

• Education: A Bachelor’s degree in engineering with 5-7 years of professional experience, or a Ph.D. with 3+ years experience.
• Relevant Experience: Previous work experience with at least one of the following: laser cutting, metallurgy, or statistical data analysis.
• Manufacturing background: Experience with manufacturing methods such as casting, machining, sheet metal forming or brazing
• Hardtech Grit: A proven track record of "making it happen" in complex hardware environments; you have demonstrated resilience and a commitment to getting solutions out the door.
• Communication: Strong ability to articulate technical trade-offs and project status to both internal teams and external customers.
• Tooling: Familiar with CAD (preferably Onshape), and proficiency with Python for data analysis.

Preferred Skills

• Adaptability: Previous experience working in a fast-paced, high growth environment.
• Mass-Production Experience: Previous experience in a mass-production or high-volume environment.

HIRING SALARY RANGE: $90,000 - $135,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us