Senior Process Engineer - C13

Citi; United States; Remote; USD 107,000 - 161,000; Full time

Job summary

A leading financial institution seeks a Senior Process Engineer to join its team. This strategic role involves managing multi-disciplinary projects, optimizing processes for enhanced efficiency, and contributing significantly to the growth and performance of the organization. Candidates should possess significant experience in process engineering within the financial sector, along with critical thinking and problem-solving skills. A Bachelor's degree is required, and a Master's degree is preferred.

Benefits

Medical, dental & vision coverage

401(k)

Paid time off packages

Wellness programs

Qualifications

• 6-10 years’ experience in process engineering.
• 5-7 years’ experience working in financial industry.
• Six Sigma or PMP certifications preferred.

Responsibilities

• Function effectively within multi-disciplinary engineering project teams.
• Drive qualitative and quantitative analysis.
• Manage small teams and structure own workstream.

Skills

Critical thinking

Problem-solving

Communication

Diplomacy

Leadership

Education

Bachelor’s/University degree

Master’s degree

Job description

The Senior Process Engineer is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

Responsibilities:

• Function effectively within a multi-disciplinary engineering project team and ensure delivery of a process solution that meets the required outcomes and budget.
• Assess innovation opportunities.
• Identify new sources of growth, including new value propositions. Including areas of efficiency opportunities or control automation.
• Optimize business and operating models.
• Simplify organizational structures.
• Create industrial-strength franchise processes, including third party vendor servicing.
• Collaborate with business and function managers to identify significant opportunities for revenue growth, processing competences and cost optimization.
• Develop compelling executive presentations that recommend and persuade specific courses of action for decision makers.
• Develop and maintain rigorous project plans and manage tactical project needs, including resource requirements, relationship management, and task management.
• Develop and share best practices and lessons learned across the enterprise.
• Performs other duties and functions as assigned.
• Drive qualitative and quantitative analysis, addressing ambiguity in available data and input.
• Formulate hypotheses and identify actionable insights that challenge the status quo.
• Independently develop stand-alone portions of executive documents.
• Effectively communicate complex concepts to senior executive audiences.
• Build relationships with and influence senior stakeholders on path forward.
• Manage small teams, including productivity and business resources, to achieve results.
• Structure and execute own workstream; anticipate issues and put in place mitigation strategies; see dependencies and connectivity across workstreams.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 6-10 years’ experience in process engineering.
• 5-7 years’ experience working in financial industry
• 3-5 years risk management experience preferred
• Six Sigma or PMP certifications preferred
• Critical thinking and problem-solving skills.
• Bias for action; track record of driving parts of large-scale transformations and/or implementation of high-impact initiatives.
• Well-versed in a range of problem-solving approaches and capable of optimizing techniques to yield the best results.
• Knowledge of the financial service industry and technology organizations.
• Ability to travel a proportion of the time.

Education:

• Bachelor’s/University degree, Master’s degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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Job Family Group:

Business Strategy, Management & Administration

The Senior Process Engineer is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

Responsibilities:

• Function effectively within a multi-disciplinary engineering project team and ensure delivery of a process solution that meets the required outcomes and budget.
• Assess innovation opportunities.
• Identify new sources of growth, including new value propositions. Including areas of efficiency opportunities or control automation.
• Optimize business and operating models.
• Simplify organizational structures.
• Create industrial-strength franchise processes, including third party vendor servicing.
• Collaborate with business and function managers to identify significant opportunities for revenue growth, processing competences and cost optimization.
• Develop compelling executive presentations that recommend and persuade specific courses of action for decision makers.
• Develop and maintain rigorous project plans and manage tactical project needs, including resource requirements, relationship management, and task management.
• Develop and share best practices and lessons learned across the enterprise.
• Performs other duties and functions as assigned.
• Drive qualitative and quantitative analysis, addressing ambiguity in available data and input.
• Formulate hypotheses and identify actionable insights that challenge the status quo.
• Independently develop stand-alone portions of executive documents.
• Effectively communicate complex concepts to senior executive audiences.
• Build relationships with and influence senior stakeholders on path forward.
• Manage small teams, including productivity and business resources, to achieve results.
• Structure and execute own workstream; anticipate issues and put in place mitigation strategies; see dependencies and connectivity across workstreams.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 6-10 years’ experience in process engineering.
• 5-7 years’ experience working in financial industry
• 3-5 years risk management experience preferred
• Six Sigma or PMP certifications preferred
• Critical thinking and problem-solving skills.
• Bias for action; track record of driving parts of large-scale transformations and/or implementation of high-impact initiatives.
• Well-versed in a range of problem-solving approaches and capable of optimizing techniques to yield the best results.
• Knowledge of the financial service industry and technology organizations.
• Ability to travel a proportion of the time.

Education:

• Bachelor’s/University degree, Master’s degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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Job Family Group:

Business Strategy, Management & Administration

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Job Family:

Business Process Re-Engineering

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Time Type:

Full time

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Primary Location:

Ofallon Missouri United States

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Primary Location Full Time Salary Range:

$107,120.00 - $160,680.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Anticipated Posting Close Date:

Jun 19, 2025

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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