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A healthcare organization in Detroit is seeking a Process Improvement Leader to lead initiatives that enhance operational efficiency and customer satisfaction. Candidates should hold a Bachelor's degree with at least 10 years of process improvement experience, preferably in healthcare. This role comes with a competitive compensation package including a salary range of $80,412 - $150,000 annually.
JOB DESCRIPTION
Job Summary
Leads business process improvement initiatives that result in operational efficiencies and/or an increase in customer satisfaction. Assists in development of MHI's business process improvement methodology and in the implementation of a business process improvement capability.
KNOWLEDGE/SKILLS/ABILITIES
Responsible for most complex process analysis, design, and simulation.
Requires highest level understanding of organization's business and industry requirements.
Focus is on process analysis and re-engineering, with a deep understanding of technical problems and solutions as they relate to the current and future business environment.
Drives process change by integrating new processes with existing ones and communicating these changes to impacted business teams.
Uses quantitative and qualitative analysis to develop and improve internal processes across the enterprise.
Recommends and facilitates process improvement efforts. Will lead re-engineering team and act as project manager in some cases.
Develops training curriculum to educate leaders and staff on process improvement and problem-solving methodologies
Conducts educational sessions with staff and leaders and coaches them on process improvement projects.
JOB QUALIFICATIONS
Required Education
Bachelor's degree required in a related field (Business Administration, Healthcare, Engineering, etc.)
Required Experience
10 years of process improvement experience
Preferred Education
Graduate Degree
Preferred Experience
4 years' experience in healthcare and/or health plan operations
Project management
To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.
Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.
Pay Range: $80,412 - $150,000 / ANNUAL
*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.