Senior Print, Mail, Scan Technician (Primarily Office)

AFMIC American Family Mutual Insurance Company, S.I.; Madison (WI); On-site; USD 34,000 - 47,000; Full time

Benefits offered by this job

Medical, dental, vision and wellbeing

401(k) contribution

Pension plan

Annual incentive

9 paid holidays

Paid time off (23 days annually)

Student loan repayment

Paid-family leave

Job summary

American Family Mutual Insurance Company, S.I. is seeking a Senior Print, Mail and Scan technician for a first shift in Madison, WI.

The role involves operating a range of printing and finishing equipment and coordinating with the team on maintenance and troubleshooting. The position is primarily office-based with 4+ days per week spent at the Madison location, offering hourly compensation from $25.00 to $34.32 and potential relocation support.

Qualifications

• Demonstrated experience providing customer-driven solutions, support or service.
• Strong aptitude for technology, software, and mechanical equipment.
• Demonstrated experience in utilization of multiple print solution software platforms.
• Demonstrated ability to learn new technologies as they develop and to train others.
• Solid knowledge of UPS regulations and shipping timelines to customer.
• Extensive experience performing commercial and production work.

Responsibilities

• Sets up, operates, and maintains expertise of digital, computerized, offset, and mechanical commercial and production equipment.
• Upholds team initiatives and change management, using lean methodology.
• Monitors vendor supplied software control and operating systems.
• Communicates equipment and programming problems to the team and take corrective action to resolve them.
• Performs advanced maintenance and troubleshooting on equipment, contact service technicians, and coordinate service for mechanical problems.

Skills

Customer-driven solutions

Technology aptitude

Print solution software

Training others

Lean methodology

Tools

Printing press control software

Vendor software monitoring

Job description

As a Senior Print, Mail and Scan technician, you will operate and maintain a range of printing equipment (e.g. photocopier, digital printing press) and finishing equipment (e.g. trimmer, binder) to print quantities of various documents. You are also responsible for running equipment and press operations. You will have achieved a mastery of equipment and systems in multiple areas of commercial and production.

We're seeking a detail-oriented, proactive individual excited to contribute to a collaborative team.

This position is a first shift position: hours being 6am-2:10pm or 7am-3:10pm Monday through Friday at our Cottage Court Location.

In this primarily office-based role, you will be expected to spend at least 80% of your time (4+ days per week) working from one of the following office locations(s): Madison, WI 53783

Position Compensation Range: $25.00 - $34.32

Pay Rate Type: Hourly

Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates.

Primary Accountabilities

• Sets up, operates, and maintains expertise of digital, computerized, offset, and mechanical commercial and production equipment.
• Upholds team initiatives and change management, using lean methodology.
• Monitors vendor supplied software control and operating systems.
• Communicates equipment and programming problems to the team and take corrective action to resolve them.
• Performs advanced maintenance and troubleshooting on equipment, contact service technicians, and coordinate service for mechanical problems.

Specialized Knowledge & Skills Requirements

• Demonstrated experience providing customer-driven solutions, support or service.
• Strong aptitude for technology, software, and mechanical equipment.
• Demonstrated experience in utilization of multiple print solution software platforms.
• Demonstrated ability to learn new technologies as they develop and to train others.
• Solid knowledge of UPS regulations and shipping timelines to customer.
• Extensive experience performing commercial and production work.

Additional Information

• To ensure a strong start, all employees participate in our New Employee Orientation during their first week. This experience is held in person at our Madison, WI Headquarters or one of our AmFam core locations to help you connect with our mission, meet key team members and build relationships that support your growth. At times, sessions may be delivered virtually based on scheduling and availability.
• Offer to selected candidate will be made contingent on the results of applicable background checks
• Offer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions
• Sponsorship will not be considered for this position unless specified in the posting

We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits.

We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

American Family Insurance is committed to the full inclusion of all qualified individuals. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email [e-mail] to request a reasonable accommodation.

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