Senior Principal, Real Estate Solutions Strategy

Cotality; Dallas (TX); On-site; USD 161,000 - 262,000; Full time

Job summary

Cotality is seeking a Senior Principal in Real Estate Solutions Strategy who will play a crucial role in strategic planning and enhancing customer experience. The ideal candidate will bring over 10 years of experience in related roles and will collaborate across teams to drive operational efficiency. This position offers a generous salary and a plethora of benefits designed to support personal and professional growth within a dynamic and inclusive work culture.

Benefits

Flexible working model

Competitive time off

Standout health coverage

Growth opportunities

Qualifications

• 10+ years in relevant strategic or operational roles.
• Experience in Proptech, Residential Real Estate Services, B2B SaaS.
• Familiar with B2B2C models.

Responsibilities

• Oversee strategic planning process and optimize customer experience.
• Lead strategic initiatives including market expansion and customer engagement.
• Measure and report performance across the matrix organization.

Skills

Strategic Planning

Customer Experience Optimization

Collaboration

Education

Bachelor's degree in Business

Job description

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Make an impact with the power of your ideas

Cotality is no ordinary company. We’re the only holistic data, insights and workflow solutions provider for the property ecosystem—serving industries ranging from real estate to public policy to retail—and counting. Together, we're making the complex more seamless, more unified and more resilient to whatever the future may hold.

Cotality is committed to investing in the most talented employees providing them with career advancement opportunities, and supportive, visible, and trusted leadership. We foster a collaborative culture with work-life balance. At Cotality, you will be a part of an inclusive enterprise team that does impactful and meaningful work, shaping the future of the property industry and beyond.

Job Description

A key member of the Real Estate Solutions Senior Leadership Team, responsible for overseeing the strategic planning process, and optimizing the customer experience across the matrix organization.

Engage the Real Estate Senior Leadership team to ideate strategy and ensure execution to plan, reducing friction and pivoting based on attainment to goal and market conditions.

• Play an active role during the annual goal setting and playbook processes.
• Develop and maintain Balanced Scorecards to track performance, translating strategic goals into operational execution.
• Lead strategic initiatives, including market expansion, product adoption strategies, and customer engagement programs.
• Ensure strategic alignment across the matrix organization to drive growth and operational efficiency.
• Collaborate across sales, marketing, product, and support teams to enhance customer experience and optimize touchpoints.
• Ensure effectiveness in key processes, tools, and governance structures from the lens of the customer.
• Measure and report on a monthly, quarterly and annual basis the progress of process efficiencies across the matrix organization.
• Develop and manage Voice of the Customer (VoC) initiatives, ensuring continuous feedback loops for improvement.
  
  

Job Qualifications

• 10+ years in relevant strategic or operational roles. Bachelor's degree in Business, or related field.
• Experience in Proptech, Residential Real Estate Services, B2B SaaS, or Platform Marketplace companies.
• Familiar with B2B2C models, particularly selling to brokers who serve agents.
  
  

Thrive with Cotality

At Cotality, we offer more than just a job, we provide a benefits experience designed to support your whole self. From a flexible working model to competitive time off and standout health coverage with meaningful perks and growth opportunities, our package is built to help you thrive at work and in life.

Cotality is an Equal Opportunity employer committed to attracting and retaining the best-qualified people available, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability or status as a veteran of the Armed Forces, or any other basis protected by federal, state or local law. Cotality maintains a Drug-Free Workplace.

Please apply on our website for consideration.

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Seniority level

• Seniority level

  Executive

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering and Information Technology

• Industries

  Information Services

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