Senior Pricing Support Specialist

GE Appliances; Carolina (PR); On-site; USD 85,000 - 110,000; Full time

Job summary

GE Appliances, a Haier company, is seeking a Senior Pricing Support Specialist to lead pricing strategy and sales operations across Puerto Rico and the Caribbean. You will collaborate with Sales, Finance, Supply Chain, Product Management, and Customer Service to drive profitable growth and optimize inventory.

The role emphasizes analytical thinking, forecasting, and cross-functional leadership in a dynamic appliance business environment. Fluency in English and Spanish is required.

Qualifications

• Bachelor’s degree in business, Finance, Supply Chain, Marketing, or related field.
• 5 years of experience in Pricing, Sales Operations, Business Planning, Supply Chain, or Commercial Operations.
• Strong analytical, forecasting, financial, and problem-solving skills.
• Advanced Microsoft Excel and reporting tool proficiency (Power BI preferred).
• Excellent communication, project management, and cross-functional leadership skills.
• Bilingual – Fluency in both English and Spanish.

Responsibilities

• Develop pricing strategies for Large Appliances and Air & Water Solutions across Puerto Rico and the Caribbean to maximize sales growth, market competitiveness, and profitability.
• Manage pricing updates, promotional programs, cost changes, margin analysis, and initiatives to accelerate the sale of aged and slow-moving inventory.
• Maintain dealer sales agreements, contracts, Know Your Customer (KYC), and compliance documentation to ensure customers meet all requirements.
• Administer monthly SPIFF programs for Puerto Rico customers, including calculations, validation, reporting, and payment reconciliation.
• Oversee end-to-end order management, inventory planning & forecasting to drive timely fulfillment.

Skills

Analytical thinking

Forecasting

Cross-functional leadership

Advanced Excel

Education

Bachelor’s degree in business, Finance, Supply Chain, Marketing, or related field

Tools

Power BI

Excel

Job description

At GE Appliances, a Haier company, we come together to make “good things, for life.” As the fastest-growing appliance company in the U.S., we’re powered by creators, thinkers and makers who believe that anything is possible and that there’s always a better way. We believe in the power of our people and in giving them the freedom to explore, discover and build good things, together. The GE Appliances philosophy, backed by three simple commitments defines the way we work, invent, create, do business, and serve our communities: we come together, we always look for a better way, and we create possibilities. Interested in joining us on our journey?

The Senior Pricing Support Specialist executes pricing strategy, sales operations, forecasting, inventory planning, dealer compliance, and operational excellence for GE Appliances' Large Appliances and Air & Water Solutions businesses in Puerto Rico and the Caribbean. This role partners closely with Sales, Finance, Supply Chain, Product Management, and Customer Service teams to drive profitable growth, improve operational performance, optimize inventory, and ensure compliance with dealer and GEA requirements.

Senior Pricing Support Specialist

Location: USA, Carolina, PR

How You'll Create Possibilities

• Execute Pricing Strategy & Profitability Management: Develop and execute pricing strategies for Large Appliances and Air & Water Solutions across Puerto Rico and the Caribbean to maximize sales growth, market competitiveness, and profitability.
• Manage pricing updates, promotional programs, cost changes, margin analysis, and initiatives to accelerate the sale of aged and slow-moving inventory.
• Manage Dealer Compliance, Agreements & Sales Incentive Programs: Maintain dealer sales agreements, contracts, Know Your Customer (KYC), and compliance documentation to ensure customers meet all requirements to conduct business with GE Appliances.
• Administer monthly SPIFF programs for Puerto Rico customers, including calculations, validation, reporting, and payment reconciliation.
• Oversee Order Management, Inventory Planning & Forecasting: Manage the end-to-end order process, monitor open orders and backorders, and drive timely resolution of fulfillment issues.
• Develop demand forecasts and inventory strategies in partnership with Sales and Supply Chain teams to optimize product availability, inventory turns, and customer service levels.
• Audit Consigned inventory at dealer floors.
• Execute Replenishment and sales orders as needed.
• Drive Business Analytics & Operational Excellence: Provide reporting, analysis, and insights on pricing, sales, inventory, forecast accuracy, and operational performance to support business decisions.
• Lead continuous improvement initiatives, process standardization, and system enhancements to improve efficiency, accuracy, and overall business performance.

What You'll Bring to Our Team

• Minimum Qualifications: Bachelor’s degree in business, Finance, Supply Chain, Marketing, or related field.
• 5 years of experience in Pricing, Sales Operations, Business Planning, Supply Chain, or Commercial Operations.
• Strong analytical, forecasting, financial, and problem-solving skills.
• Advanced Microsoft Excel and reporting tool proficiency (Power BI preferred).
• Excellent communication, project management, and cross-functional leadership skills.
• Bilingual – Fluency in both English and Spanish.

Preferred Qualifications

• Ability to integrate across teams, strong process skills.
• Demonstrated ability to execute projects and deliver results.

Working Conditions

Working conditions are normal for an office environment. Work may require occasional weekend and/or evening work. Must be able to lift and carry up to 20 lbs. 10% of travel is required for domestic and/or international travel to customer sites.

Our Culture

Our work is centered on our People and Culture as reflected in our Zero Distance philosophy and we recognize the importance of reaffirming our commitment to inclusion and diversity (I&D). This underscores our commitment to fostering an environment where every individual feels valued, connected, and empowered to contribute, while positioning our organization to adapt seamlessly to the evolving needs of our workforce and communities.

This reflects our dedication to creating solutions that: Empower colleagues by fostering an environment where all voices are heard, valued, and encouraged to contribute. Strengthen communities where we live and work. Reinforce a culture of belonging, purpose, and engagement. Reflect the diversity of the communities we serve through our workforce, products, and practices.

By further embedding Zero Distance into our People and Culture framework, we will continue to build a deeply connected organization. We are cultivating a culture of engagement, belonging, and connection, because while attracting new talent remains a priority, retention is a cornerstone of our strategy.

GE Appliances is a trust-based organization. It is important we offer our employees the flexibility they need to do their best work while balancing the needs of the business and individuals. When you join GE Appliances, you will have the opportunity to work with your leader to create a flexible work arrangement that balances the needs of the individual, team, and organization.

GE Appliances is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE Appliances participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

If you are an individual with a disability and need assistance or an accommodation to use our website or to apply, please send an e-mail to [e-mail]

GE Appliances, a Haier company, is more than a place to work. We imagine, design and build some of the world's best appliances. Our people strive to improve themselves, the company and the community—building challenging and rewarding careers along the way. We value diversity, teamwork, innovation and lean manufacturing. We work with some of the best people in the world who take pride in our products and thrive on challenges. More than a place to work, GE Appliances is a place of opportunity, a place to grow and a place to develop your career.