Senior Premier Client Services Specialist

East West Bank; Pasadena (CA); On-site; USD 27,552 - 37,195; Full time

Job summary

East West Bank seeks a Senior Premier Client Services Associate in Pasadena, California. This role involves assisting Relationship Managers with account openings, client support, and portfolio management. Candidates must have a high school diploma and substantial banking and customer service experience.

The position demands strong communication skills and proficiency in Microsoft Office, with competitive pay ranging from $20.00 to $27.00 per hour.

Qualifications

• 3+ years of customer service experience or 2 years with an Associate's degree.
• 5 years of banking experience in account opening.
• Strong communication and customer service skills.

Responsibilities

• Assist with new account opening processes.
• Provide sales support to Relationship Managers.
• Ensure timely resolution of client needs.
• Assist with loan origination and management.

Skills

Customer service experience

Banking knowledge

Communication skills

Organizational skills

Math aptitude

English fluency

Education

High school diploma or equivalent

Associate’s degree

Tools

Microsoft Office

Job description

East West Bank seeks a Senior Premier Client Services Associate in Pasadena, California. This role involves assisting Relationship Managers with account openings, client support, and portfolio management. Candidates must have a high school diploma and substantial banking and customer service experience.

The position demands strong communication skills and proficiency in Microsoft Office, with competitive pay ranging from $20.00 to $27.00 per hour.