Senior Practice Manager Pediatric Neurology

Banner Health Corporate; Mesa (AZ); On-site; USD 120,000 - 180,000; Full time

Job summary

Banner Health is seeking a Senior Manager for Pediatric Neurology & Neurosciences in Mesa, AZ. The role leads a multi-provider, multi-site practice and is responsible for day-to-day clinic operations, financial performance, staff engagement, and patient experience.

The position requires building a high-performing team, partnering with physician practice leads and clinical leadership, and driving continuous development across Banner's integrated health system to deliver exceptional patient care.

Responsibilities

• Oversee day-to-day operations of a large or multi-site outpatient clinic, health center or complex practice.
• Own financial performance, payroll, inventory, and charge capture for the site.
• Lead staff engagement, mentorship, and continuous development across the team.
• Ensure compliance with accrediting bodies and government regulations; act as compliance liaison.
• Build and maintain community partnerships and support branding through PR/Marketing collaborations.
• Collaborate with physician leads and clinical leadership to deliver seamless patient care.

Job description

Primary City/State:
Mesa, Arizona

Department Name:
Admin-Clinic

Work Shift:
Day

Job Category:
Clinical Support

As one of the largest nonprofit health systems in the country, Banner Health has both the stability that comes with success and the values you can be proud to represent. If you're looking to leverage your abilities and make a meaningful difference in the lives of patients and their families, you belong at Banner Health.

As a Senior Manager for Pediatric Neurology & Neurosciences, you will have the responsibility of overseeing a dynamic, multi-specialty practice encompassing Pediatric Neurology, Neurosurgery and Neuropsychology. You will lead a team of approximately 16 staff members and 9-10 providers, taking full ownership of day-to-day clinic operations, financial performance, employee engagement, and patient experience. A key focus of this role is building a high-performing, cohesive team through strong leadership, mentorship, and a commitment to continuous development. You will work in close partnership with physician practice leads and clinical leadership, collaborating across Banner's integrated healthcare system to deliver seamless, exceptional care to every patient we serve.

Location: Banner Pediatric Specialist Neurology and Neurosurgery
1432 S. Dobson Rd., Suite 403

Schedule: Monday - Friday, 8:00am - 5:00pm | Exempt

At Banner Medical Group, you'll have the opportunity to perform a critical role in the community where you practice. Banner Medical Group provides both primary and specialty care throughout the communities in which Banner Health operates. We do this in a variety of settings - from smaller group practices like our Banner Health Clinics in Colorado and Wyoming, to large multi-specialty Banner Health Centers in the metropolitan Phoenix area. We currently have more than 1,000 physicians and more than 3,500 total employees in our group and are seeking others to enhance our ability to deliver our nonprofit mission of providing excellent patient care.

POSITION SUMMARY

This position manages the day-to-day operations of a large or multi-site outpatient clinic, health center or a complex procedural practice and takes complete ownership for the successful operations including financial, employee engagement and retention, and patient experience. Responsible for ensuring that high quality patient care and customer service is delivered in the most financially efficient way. Works in a strong dyad or triad relationship with the physician practice lead(s) and/or clinical leadership on staff, leader and provider recruitment, development and retention. Collaborates with all Banner leaders in the market and the medical group to provide seamless and integrated service to our patients. Partners with market manager to build and maintain community partnerships /relations and seeks new ways to work together that builds Banner's market share and brand. Partners with Public Relations and Marketing to support location, provider and/or specialty promotion which includes responsiveness to requests for information from PR/Marketing; identifying and securing providers for media relations opportunities; and providing staff for events that drive exposure/outreach in the community.

CORE FUNCTIONS

1. Responsible for strong financial performance through ensuring proper controls and practices are followed and documented to secure the financial viability of the practice. Prepares and executes budget; monitors and approves payroll, ordering of supplies, and inventory. Also ensures accurate charge capture.
2. Provides exceptional leadership and promotes teamwork and collaboration. Creates an environment that supports high employee and physician engagement. Strategically selects, on boards, continuously develops, rewards, retains, and provides transparent performance feedback to all staff, leaders, and physicians. Maintains competencies to function in any of the staff roles as needed in order to support efficient operations. If in a clinical capacity, the incumbent must possess the appropriate licensure to function in the role.
3. Ensures compliance for various accrediting bodies and government agencies and performs all necessary reviews, audits, education, and training to maintain compliant status. Serves as the compliance liaison in designated practices.
4. Determines physical maintenance and equipment needs and repairs and coordinates with internal or external resources. Resolves problems relating to the physical plant on a day-to-day basis to ensure the environment support our employee's engagement and meets our patients' expectations.
5. Collaborates with market manager to build and maintain community partnerships and relationships to attract new customers, retain existing customers and support Banner's desired brand positioning. Partner with Public Relations and Marketing to support location, provider and/or specialty promotion.
6. Continuously monitors the operations and workflow and revises ope