Senior Practice Manager-Bluhm Cardiovascular Institute

Northwestern Memorial Healthcare; Chicago (IL); On-site; USD 110,000 - 170,000; Full time

Job summary

Northwestern Medicine is seeking a Sr. Practice Manager for the Bluhm Cardiovascular Institute to oversee complex clinical programs, supervise both clinical and administrative staff, and coordinate operations across sites.

In this role you will lead front-line teams, optimize staffing and resource allocation, manage budgets and data flow to the Central Office, and participate in committees while providing strategic financial analysis to support patient access and provider productivity.

Qualifications

• Bachelor’s degree required.
• Minimum 5 years health care experience.
• At least 2 years management experience.
• Experience in a clinical environment and outpatient setting.
• Strong organizational and leadership skills.
• Excellent analytical skills.

Responsibilities

• Manage front-line staff including interviewing, hiring, training, progressive discipline, dismissals, performance appraisals, and employee relations.
• Schedule staff and allocate resources across hours of operation to maximize patient access and satisfaction, provider productivity and efficiency.
• Conduct supply purchasing within budget using the Group’s online system.
• Report monthly productivity results to providers and staff.
• Ensure data collection and entry accuracy and facilitate flow of information to NMG’s Central Office.
• Serve on corporate committees and task forces.
• Provide financial analysis to support planning and cash flow management; review variance explanations.
• Communicate budget and variance information to professional staff.
• Identify training needs and developmental opportunities for staff.
• Set priorities, timelines and accountabilities to improve resource use and foster a productive environment.
• Collaborate with senior management to define performance goals and monitor progress.

Skills

Leadership

Organizational skills

Analytical skills

Healthcare experience

Management experience

Education

Bachelor's Degree

MBA or MHA preferred

Job description

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better?

The Sr. Practice Manager, Bluhm Cardiovascular Institute (BCVI) reflects the mission, vision, and values of Northwestern Memorial, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines, and all other regulatory and accreditation standards.

The Sr. Practice Manager is responsible for managing complex clinical programs that require ongoing collaboration across business units, operations of one or more practice sites and supervising both clinical and administrative support staff.

Responsibilities:

• Manage the office’s front-line non-exempt staff, requiring interviewing, hiring, training, progressive discipline, dismissals, performance appraisals, and employee relations.
• Schedule staff and allocate resources across hours of operation to maximize patient access and satisfaction, provider productivity and efficiency, staff productivity, cost-savings, and operational efficiencies.
• Conduct supply purchasing via the Group’s on-line ordering and shopping list system within specified budget.
• Report monthly productivity results to providers and staff.
• Ensure accuracy of all data collection and data entry by site staff through training and compliance monitoring and facilitate and oversee flow of information to and from NMG’s Central Office.
• Serve as an active participant in corporate committees and task forces.
• Provide financial analysis to facilitate planning and cash flow management and review variance explanations.
• Communicate budget and variance information to professional staff.
• Gain comprehensive understanding of individual job functions for purposes of identifying training and developmental opportunities.
• Identify and communicate priorities, timelines, and accountabilities to ensure efficient use of resources and to promote an open and productive work environment.
• Work with senior management to define performance goals for team and interface with staff to monitor progress, manage disciplinary issues and provide ongoing feedback.

Required:

• Bachelor’s Degree
• 5 years health care experience
• 2 years management experience
• Experience working within a clinical environment
• Outpatient setting experience
• Demonstrated organizational and leadership skills
• Excellent analytical skills.

Preferred:

• Master of Business Administration (MBA) or Master of Health Administration (MHA)
• Academic medical center experience

Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

Background Check

Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.

Artificial Intelligence Disclosure

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.

Benefits

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events.

Click on or copy and paste URL to your browser to view detailed benefits information

NorthwesternMedicine Career Page

https://jobs.nm.org/benefits

Please refer to the Benefits Eligibility by Employment Classification to determine benefits eligibility for job postings.

If sign-on bonus is included in a job posting eligibility is as followed:

Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign-on bonus. Exception: New graduate internal employees seeking their first licensed clinical position as a Registered Nurse at NM may be eligible.