Senior Practice Manager

Intermountain Healthcare Inc.; Salt Lake City (UT); On-site; USD 62,000 - 96,000; Full time

Job summary

Intermountain Health is seeking a Senior Practice Manager for the Salt Lake Clinic to lead ambulatory care operations, drive safety, quality, and patient experience, and manage budgets and colleagues. Role involves oversight of physicians and care teams, with travel to multiple clinics as needed.

The position emphasizes leadership across departments, staff coaching, and collaboration in a matrixed healthcare environment. A Bachelor’s degree and healthcare leadership experience are preferred.

Qualifications

• Leadership experience in a healthcare setting.
• Strong communication and interpersonal skills.
• Ability to direct, supervise, and coach front office staff.
• Experience influencing non-direct reports in a matrixed organization.

Responsibilities

• Provide leadership for ambulatory care operations across clinics.
• Oversee hiring, performance evaluations, coaching and corrective actions.
• Ensure excellence in patient safety, care quality, and patient experience.

Skills

Leadership experience

Communication skills

Problem solving

Coaching front office staff

Influence in matrixed org

Proficiency in computer applications

Education

Bachelor's Degree in a related field

Job description

Job Description:Location: Salt Lake ClinicThe Senior Practice Manager provides effective leadership and creates a culture of accountability for ambulatory care operations including excellence in patient and caregiver safety, quality assurance of care, patient experience, equity, patient access to care, financial stewardship including budget management, caregiver engagement, and growth. The Senior Practice Manager makes employment decisions including hiring, performance evaluations, coaching, and corrective action decisions. This role also supports ancillary services such as human resources and information systems.Complexity of Scope – Primary DeterminantThis position is typically responsible for and collaborates with 10-30 Physicians and/or APPs and 23-60 Caregivers and oversees approximately 3-7 clinics. They could potentially manage multiple specialties across a market which may require some to moderate travel. The Senior Practice Manager role may have oversight of up to 1-4 direct leader reports of which they will be required to lead and foster their development.Minimum QualificationsLeadership experience and a demonstrated ability to inspire and motivate others to create a culture of accountability and teamingDevelops vision for practice and executes plans to achieve vision.Experience working in a matrixed organization and demonstrated ability to influence non-direct reports to meet department goalsDemonstrated effective communication and interpersonal relations skills.Demonstrated ability to direct, supervise, and coach front office staff.Demonstrated strong computer skills, including proficiency in word-processing, spreadsheet, and advanced computer applications (i.e. database or presentations).Ability to problem solve and address issues raised by physicians, employees, and patients.Preferred QualificationsBachelors Degree in a related field5 years leadership experience in a healthcare setting2 years leadership experience over multiple departments, budgets, and leadersLocation:Salt Lake ClinicWork City:Salt Lake CityWork State:UtahScheduled Weekly Hours:40The hourly range for this position is listed below. Actual hourly rate dependent upon experience.$44.99 - $69.44We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.By applying for a position with Intermountain, I acknowledge that I will comply with all applicable Intermountain policies and expectations. If applying for a remote or hybrid role, this includes remote work expectations related to confidentiality, information security, work schedules, conflicts of interest, and use of company equipment. I further acknowledge that outside employment or activities may not interfere with job responsibilities or create a conflict of interest with Intermountain. Actual or reasonably perceived conflicts may be grounds for disqualification from consideration or, if hired, corrective action up to and including termination of employment.Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.At Intermountain Health, we use the artificial intelligence (\"AI\") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.All positions subject to close without notice.