Senior PostgreSQL Database Engineer, RDS

Amazon Web Services (AWS); East Palo Alto (CA); On-site; USD 170,000 - 250,000; Full time

Job summary

Amazon Web Services (AWS) is seeking a senior PostgreSQL-focused engineer for its Relational Database Service (RDS) and Aurora PostgreSQL teams in California. You will collaborate with developers and product managers to design, implement, validate, and escalate customer issues across the full product cycle, driving improvements to our fully managed database service.

You will act as the subject matter expert for databases, working with customers and internal teams to optimize PostgreSQL usage,

Qualifications

• At least 10 years of experience with PostgreSQL.
• At least 5 years operating PostgreSQL systems.
• Experience working with customers on how to best use PostgreSQL.

Responsibilities

• Work closely with customers to understand challenges and resolve escalations while teaching best practices.
• Represent the voice of the customer to inform engineering on feature design and end-to-end test scenarios.
• Drive feature enhancements and permanently resolve root causes to improve the managed database service.
• Serve as a subject matter expert for databases and collaborate with developers, product managers, and account teams.
• Engage with open-source communities via forums, conferences, and code submissions.
• Extend knowledge to other database engines beyond PostgreSQL.

Skills

PostgreSQL expertise

Customer engagement

PostgreSQL administration

Job description

Description

Do you want to work in Relational Database Service (RDS) for PostgreSQL which is one of the fastest growing AWS businesses? PostgreSQL is the only DBMS that has been named the database of the year 3 times by DB-Engines DBMS of the year. It is one of the fastest growing databases in the industry where related expertise and experience is highly sought after. Our team's (the Database Engineering Team for RDS and Aurora PostgreSQL) mission is to build, improve and manage PostgreSQL as a fully managed database service. This is not a typical DBA or DBE role where you manage databases for specific customers. Instead, you are an integral part of the core database engineering team as you will work closely with developers and product and program managers. You will engage and contribute in the full product cycle: feature brainstorming, design, implementation, validation and customer escalation.

Description

Do you want to work in Relational Database Service (RDS) for PostgreSQL which is one of the fastest growing AWS businesses? PostgreSQL is the only DBMS that has been named the database of the year 3 times by DB-Engines DBMS of the year. It is one of the fastest growing databases in the industry where related expertise and experience is highly sought after. Our team's (the Database Engineering Team for RDS and Aurora PostgreSQL) mission is to build, improve and manage PostgreSQL as a fully managed database service. This is not a typical DBA or DBE role where you manage databases for specific customers. Instead, you are an integral part of the core database engineering team as you will work closely with developers and product and program managers. You will engage and contribute in the full product cycle: feature brainstorming, design, implementation, validation and customer escalation. AWS Utility Computing (UC) provides product innovations - from foundational services such as Amazon's Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS's services and features apart in the industry. As a member of the UC organization, you'll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.

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Key job responsibilities

• You work closely with our customers to understand their challenges, solve issues during critical escalations, and teach best practices.
• You, acting as the \"voice of the customer\", bring learnings to the engineering process to design new features and plan end-to-end test scenarios. By shaping the direction of the RDS service, you make it easier to understand how our service is used by customers, including database developers and administrators.
• You will actively drive feature enhancements, permanently resolve the root causes of issues, and improve the performance of our managed database service.
• You are viewed as the ultimate subject matter expertise for all things databases as your work will be highly sought by the development team, the support team, the account team and customers directly.
• You will interact with the open-source community via forums, conferences and feature or bug-fix code submissions.
• You will extend your knowledge to other database engines and not limited to PostgreSQL.

A day in the life

As you design and code solutions to help our team drive efficiencies in software architecture, you'll create metrics, implement automation and other improvements, and resolve the root cause of software defects.

You’ll Also

• Build high-impact solutions to deliver to our large customer base.
• Participate in design discussions, code review, and communicate with internal and external stakeholders.
• Work cross-functionally to help drive business decisions with your technical input.
• Work in a startup-like development environment, where you're always working on the most important stuff.

About The Team

Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we're building an environment that celebrates knowledge-sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects that help our team members develop your engineering expertise so you feel empowered to take on more complex tasks in the future.

About AWS

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can’t achieve in the cloud.

Mentorship & Career Growth

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Basic Qualifications

• At least 10 years of experience with PostgreSQL
• At least 5 years operating PostgreSQL systems
• Experience working with customers on how to best use PostgreSQL

Preferred Qualifications

• Experience in Postgres, or experience working with customers with a passion for delivering exceptional service

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process