Senior Posterior Consumables Specialist

Carl Zeiss Meditec USA, Inc.; California; Hybrid; USD 90,000 - 110,000; Full time

Job summary

ZEISS is seeking a Senior Posterior Consumable Specialist to protect the installed base and grow consumables and liquids business in a remote, field-based role. You will develop annual business plans, forecast pipeline and meet territory objectives with strong clinical product knowledge.

You will report to the Regional Sales Director, SUR, working with product and clinical specialists across geography and collaborating with service teams.

Qualifications

• Four-year college degree or equivalent.
• At least five years of sales experience.
• A high level of technical and clinical product knowledge.
• Ability to manage multiple tasks effectively.
• Strong organizational and communication skills.
• Computer literacy, including word processing, spreadsheets and database management.
• Exceptional negotiation and diplomacy skills.
• Ability to develop expertise in product applications and their implications for practice management.
• Ability to operate a motor vehicle safely and maintain a valid driver’s license.

Responsibilities

• Maintain current knowledge of and adhere to GMP and ISO 9001 processes and procedures, plus applicable employment laws.
• Attain or exceed annual revenue and profit quotas for your region within an expense budget.
• Collaborate with team to share leads, protect installed base, generate new consumables and liquids sales, and grow accounts.
• Deliver scheduled, personalized sales demonstrations to surgeons and facility administrators.
• Maintain and analyze territory records to plan and execute activities and measure results.
• Educate surgeons and staff on product operation, usage and applications, with follow-up support for customer satisfaction.
• Provide timely written and verbal updates to management on expected sales and monthly activities.
• Manage cost center; sales, expenses, inventory and accounts receivable.
• Maintain SFDC reports, dashboards, opportunities, leads and funnel updates.
• Identify opportunities for collaboration with other ZEISS entities and partners.
• Develop and implement creative marketing approaches tailored to the region.
• Complete paperwork accurately and on time.
• Keep SFDC, Concur, Fleet and CurioZ up to date.
• Maintain courteous and professional communication with customers and colleagues.

Skills

Sales experience

Technical knowledge

Communication skills

Organizational skills

Multitasking

Computer literacy

Negotiation skills

Product knowledge

Driver's license

Education

Four-year college degree or equivalent

Tools

SFDC

Concur

Job description

About Us

How many companies can say they have been in business for over 178 years?! Here at ZEISS, we certainly can! As pioneers of science, ZEISS meets the demands of an ever-changing, fast-paced world with cutting-edge technologies and continuous advancements. ZEISS believes that innovation and technology are key to a sustainable future and solutions for global change. We have a diverse range of portfolios throughout the ZEISS family in segments including Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology. We are a global company with over 42,000 employees, including over 4,000 in the US and Canada alone! Make a difference, come join the team!

Location: Remote, field-based. Ideally, the candidate would ideally reside in the Bay Area or Seattle.

What’s the role?

The Senior Posterior Consumable Specialist is a motivated, customer-focused individual with proven account management and successful sales experience who works effectively in a team environment. In this role, you will protect the installed base of equipment and consumables while generating new consumable and liquids business. You will commit to an annual sales budget, develop an annual business plan to achieve territory objectives, and forecast your monthly consumables and liquids pipeline. You will develop excellent clinical and technical product knowledge and demonstrate strong business acumen within the surgical market. You will report on your activities weekly, communicate ideas, market trends and competitive activity to management, and represent ZEISS with the highest standards of business ethics and professionalism. Reporting to the Regional Sales Director, SUR, you will work closely with product and clinical specialists within your assigned geography, as well as colleagues across other divisions and service teams. Sound analysis and decision-making are essential, as your decisions can significantly affect business performance and customer relationships.

Responsibilities

• Maintain current knowledge of and adhere to applicable GMP and ISO 9001 processes and procedures, along with state and federal employment laws.
• Attain or exceed annual revenue and profit quotas for your region while operating within an agreed expense budget.
• Work effectively within a team to share leads, protect the installed base, generate new consumables and liquids sales, and develop accounts.
• Deliver scheduled, personalized sales demonstrations to surgeons, operating room staff and facility administrators within your region.
• Maintain, analyze and use territory records and other information to organize, plan and execute activities and measure results.
• Educate surgeons, operating room staff and administrators on product operation, utilization and application, providing follow-up support to ensure customer satisfaction.
• Provide timely, accurate and constructive written and verbal updates to management on expected sales and planned monthly activities.
• Manage your assigned cost center, including sales, expenses, inventory and accounts receivable.
• Maintain accurate SFDC reports, dashboards, opportunities, leads and sales funnel updates.
• Identify and develop opportunities for collaboration with other ZEISS companies, Carl Zeiss Meditec field service and corporate partners.
• Develop and implement creative, profitable marketing approaches tailored to the needs of your region.
• Complete all paperwork and requested information accurately and on time.
• Keep SFDC, Concur, Fleet, CurioZ and other required systems up to date.
• Maintain courteous and professional communication with customers and colleagues across ZEISS.

Qualifications

• Four-year college degree or equivalent.
• At least five years of sales experience.
• A high level of technical and clinical product knowledge.
• Ability to manage multiple tasks effectively.
• Strong organizational and communication skills.
• Computer literacy, including word processing, spreadsheets and database management.
• Exceptional negotiation and diplomacy skills.
• Ability to develop expertise in product applications and their implications for practice management.
• Ability to operate a motor vehicle safely and maintain a valid driver’s license.

Salary

The annual starting base salary for this position is $100,000 plus sales commission.

Benefits

We have amazing benefits to support you as an employee at ZEISS!

Equal Employment Opportunity

ZEISS provides Equal Employment Opportunity without unlawful regard to an Applicants race, color, religion, creed, sex, gender, marital status, age, national origin or ancestry, physical or mental disability, medical condition, military or veteran status, citizen status, sexual orientation, pregnancy (includes childbirth, breastfeeding or related medical condition), genetic predisposition, carrier status, gender expression or identity, including transgender identity, or any other class or characteristic protected by federal, state, or local law of the employee (or the people with whom the employee associates, including relatives and friends).

Step out of your comfort zone, excel and redefine the limits of what is possible. That’s just what our employees are doing every single day – in order to set the pace through our innovations and enable outstanding achievements. After all, behind every successful company are many great fascinating people. In a spacious modern setting full of opportunities for further development, ZEISS employees work in a place where expert knowledge and team spirit reign supreme. All of this is supported by a special ownership structure and the long-term goal of the Carl Zeiss Foundation: to bring science and society into the future together. Join us today. Inspire people tomorrow. Diversity is a part of ZEISS. We look forward to receiving your application regardless of gender, nationality, ethnic and social origin, religion, philosophy of life, disability, age, sexual orientation or identity.