Senior Policy Manager, Books Risk Policy

Amazon; Seattle (WA); On-site; USD 124,000 - 206,000; Full time

Job summary

Amazon is seeking a Senior Policy Manager for its Global Books Risk Policy team. This role involves shaping policies to ensure a reputable and efficient experience for customers in the Books category. Candidates should have a strong background in product management and trust & safety, with demonstrated skills in leading cross-functional initiatives and influencing senior stakeholders.

Qualifications

• 5+ years of product or program management experience.
• Experience in trust & safety or related fields.
• Ability to manage sensitive matters with discretion.

Responsibilities

• Drive the development of Global Books Risk Policies.
• Lead high-impact policy initiatives visible at senior leadership levels.
• Build consensus across multiple stakeholders.

Skills

Product Management

Risk Management

Policy Development

Stakeholder Management

Trust & Safety

Education

Bachelor's degree or equivalent

Job description

Job ID: 3006891 | Amazon.com Services LLC

Do you have a passion for books? As our founding category, Books remains at the heart of Amazon, and we're committed to creating the world's best destination for readers and authors alike. We believe reading is essential for a healthy society; our mission is to inspire readers by making it easy to read more and get more out of reading, and to be the place where authors and readers connect.

The Amazon Books team is seeking a Senior Policy Manager to join our Global Books Risk Policy team. Operating at the forefront of trust & safety in digital retail, our team shapes the future of Amazon's strategically important Books category. We ensure that Amazon's bookstore maintains high standards of trust while providing the best possible experience for millions of customers globally. Operating across different languages and countries, we navigate complex policy decisions that protect and enhance the future of digital and physical book retail.

Key job responsibilities
• Drive the development and evolution of Amazon's Global Books Risk Policies, ensuring a safe and trustworthy experience for our community
• Lead complex, high-impact policy initiatives with significant senior leadership visibility (VP/SVP level)
• Partner with Science and Engineering teams to develop and refine detection mechanisms and enforcement frameworks
• Manage sensitive policy calibrations and escalations, exercising strong judgment in time-sensitive situations
• Build consensus across multiple stakeholders including Legal, Public Relations, Public Policy, Engineering, and Business teams, developing broad exposure across Amazon's business units
• Conduct thorough policy research and present data-driven recommendations to senior leadership
• Balance customer trust, author success, and platform integrity in policy decisions

BASIC QUALIFICATIONS

- Bachelor's degree or equivalent
- Experience owning/driving roadmap strategy and definition
- 5+ years of product or program management, product marketing, business development or technology experience
- Track record of successfully managing cross-functional initiatives
- Experience in trust & safety, content policy, risk management, or related fields
- Ability to handle sensitive matters with appropriate discretion and professionalism

PREFERRED QUALIFICATIONS

- Experience in influencing senior leadership through data driven insights
- Experience working across functional teams and senior stakeholders

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $124,500/year in our lowest geographic market up to $206,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.

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Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability or other legally protected status.