Senior PMO Lead: Mortgage Regulatory Programs

JPMorganChase; Plano (TX); On-site; USD 110,000 - 150,000; Full time

Job summary

Chase is seeking a Project Manager for the Home Lending Regulatory PMO in Plano, TX to lead complex regulatory and investor-driven projects. You will collaborate with cross-functional teams, guide initiatives from planning to completion, and produce executive materials while ensuring audit-ready documentation.

This role requires deep mortgage industry experience, strong communication skills, and a disciplined approach to PM processes within a structured framework.

Qualifications

• Bachelor's-level education or equivalent work experience.
• Seasoned experience leading complex projects or programs, ideally in home lending, mortgage servicing, or financial services.
• Strong understanding of project management methodologies and experience working within a structured, controlled framework.
• Proven ability to deliver results under tight deadlines and shifting priorities, and comfortable navigating ambiguity, adapting to change, and maintaining focus on outcomes.
• Exceptional verbal and written communication skills, with experience preparing and delivering presentations to senior leaders and skilled at facilitating large meetings, building consensus, and translating complex requirements into actionable plans.

Responsibilities

• Lead the planning, execution, and delivery of complex regulatory and investor-driven projects in Home Lending.
• Develop project roadmaps and detailed task plans to ensure timely delivery with compliance deadlines.
• Facilitate cross-functional sessions to review new regulations, identify impacts, and define business requirements.
• Assign and track project tasks, drive accountability, and elevate risks or issues as needed.
• Prepare and present clear, concise updates and materials for executive audiences and governance meetings.
• Ensure strict adherence to the PMO's project management framework, maintaining comprehensive, audit-ready documentation.
• Thrive in a culture of transparency, continuous feedback, and process improvement.
• Delegate tasks efficiently, clarify roles and responsibilities, and seek support when needed to meet project goals.
• Represent the PMO's brand through polished communication, leadership, and consistent professionalism.

Skills

Project leadership

Stakeholder management

Regulatory knowledge

Mortgage servicing domain

Executive communication

PM tools / MS Office

Education

Bachelor's degree or equivalent

Tools

MS Project

Excel

PowerPoint

Visio

Job description

Chase is seeking a Project Manager for the Home Lending Regulatory PMO in Plano, TX to lead complex regulatory and investor-driven projects. You will collaborate with cross-functional teams, guide initiatives from planning to completion, and produce executive materials while ensuring audit-ready documentation.

This role requires deep mortgage industry experience, strong communication skills, and a disciplined approach to PM processes within a structured framework.