Senior PM/Senior PM II, TodayTix

TodayTix Group (TTG); New York (NY); Hybrid; USD 170.000 - 210.000; Vollzeit

Benefits dieser Stelle

Hybrid work environment

Healthcare, vision, dental

401(k) Matching

Flexible PTO

Professional growth budget

Zusammenfassung

TodayTix Group is seeking a Senior Product Manager to elevate TTG’s flagship TodayTix consumer product. You will own end-to-end areas, shape opportunities from customer needs, and drive outcomes that affect discovery, purchase, and return visits.

This is a hybrid, full-time role based in the greater New York City area. You will work with product, engineering, design, analytics, and commercial teams to move fast and impact key metrics.

Qualifikationen

• Experience building consumer products that users love.
• Demonstrated ownership of end-to-end product outcomes.
• Strong instincts for product decisions and prioritization.
• Entrepreneurial mindset with initiative and accountability.
• Data-driven and customer-focused approach with evidence.
• Practical fluency with AI tools for research, prototyping, and decision-making.
• Clear communication and collaboration across teams.
• Startup or growth-stage experience is a plus.
• Genuine enthusiasm for theatre and live entertainment.

Aufgaben

• Own consumer product problems end to end, defining areas and KPIs.
• Identify opportunities through research, experiments, and AI prototypes.
• Make decisions with conviction and communicate reasoning clearly.
• Collaborate with engineering, design, analytics, and commercial teams to deliver improvements.

Kenntnisse

Consumer product

Ownership

Product instincts

Entrepreneurial mindset

Data-informed

AI fluency

Communication & collaboration

Startup experience

Passion for theatre

Jobbeschreibung

About TodayTix Group

TodayTix Group (TTG) is the global e-commerce leader for cultural experiences, designing frictionless discovery and purchase journeys through innovative product design and industry-leading technology. Our portfolio of brands––including TodayTix , New York Theatre Guide , London Theatre , Show-Score , Arthouse , Arthouse London, and Secret Cinema ––connects millions of customers with the best in live entertainment.

Powered by vast data and insights, TTG helps theatres, producers, and cultural institutions reach highly engaged audiences and unlock meaningful revenue, transforming how tickets are sold across the world.

In 2025, TTG entered a new chapter as part of MARI , the global events and experiences company powering world-defining live experiences. Together, we’re expanding our reach, deepening our impact, and accelerating a shared vision to redefine the event lifecycle through seamless discovery, purchase, and engagement.

Life at TodayTix Group

We thrive in a nimble, growth-oriented environment where adaptability, curiosity, and a bias toward action help us stay ahead of the curve. We move quickly, iterate often, and expect everyone to take ownership of their impact - because we're building the future of live events, and there’s no script for what comes next.

New joiners are set up for success with a 90-day onboarding journey, complete with clear goals and measurable milestones. We believe feedback fuels growth, so we hold twice-yearly performance reviews focused on impact and development.

Above all, you’ll be working alongside a team of collaborative, passionate, and kind humans - people who love theatre and live experiences, and who support each other just as much as they challenge each other to do great work.

We are seeking outstanding applicants of all backgrounds to join our team to bring new voices, talent, and perspectives to the table.

About the Role

We’re looking for a curious and entrepreneurial Senior Product Manager or Senior Product Manager II to join the TodayTix product team and raise the bar for how we build. TodayTix is TTG’s flagship consumer product, the mobile app and web experience connecting millions of people with the live events they love. Your work will directly shape how customers discover, purchase, and return to TodayTix.

This is an outcome ownership role, not a project execution role. The team is shifting from shipping projects to owning results, and we need someone who can pick up any problem space, build conviction quickly from ambiguity, and own it end to end. That means challenging assumptions, questioning whether work is worth doing, and reaching instinctively for AI to think and prototype along the way.

We’re open to hiring either a Senior Product Manager or Senior Product Manager II. True to our value Let Experience Inform You, Not Confine You , how you think and what you’ve owned matter more to us than years on paper.

Note: This is a full-time position. Qualified candidates must be based in the greater New York City area. We encourage collaboration by working a minimum of 3 days per week in the office, with flexibility to choose where you work for the rest of the week.

What Success Looks Like

• Early ownership → Within your first 30 days, you’ve taken on problem, formed a point of view, and shipped, tested or killed something real.
• Measurable impact shipped → Initiatives launch with defined success metrics and get real post-launch analysis, including the second- and third-order "why" questions that shape the next iteration.
• Decisions driven by customer insight → A continuous discovery loop is running where one didn’t exist, and what you learn from customers visibly changes what gets prioritized.
• Focus on what matters → Effort has moved toward the opportunities with the greatest customer and business impact, and away from work that wasn’t paying off.
• Direction from ambiguity → You own your problem space end to end, with a clear plan grounded in customer evidence and business priorities.
• Raising the bar → The team ships faster and thinks more sharply because of how you frame problems, bring the right people together, and give feedback.

What You’ll Do

• Own consumer product problems end to end. Take responsibility for defined areas of the TodayTix experience and their KPIs, from identifying opportunities through delivery, measurement, and iteration.
• Find and test the right problems: start from customer needs and business priorities, and validate with research, experiments and AI prototypes before committing resources
• Make decisions with conviction. Develop a clear point of view with imperfect information and communicate your reasoning.
• Collaborate to get things done. Partner closely with engineering, design, analytics, and commercial stakeholders to align on priorities and deliver meaningful improvements to the customer experience.

We're Looking for Someone With

• Consumer product experience. You’ve built products people use and know how to connect customer needs to business outcomes.
• A track record of ownership. You can explain not just what you shipped, but why it mattered and what you’d do differently.
• Strong product instincts and range. You think on your feet and can break down unfamiliar problems, even outside your expertise.
• An entrepreneurial mindset. You take initiative, question whether work is worth doing, and don’t need a fully formed brief to start.
• A data-informed, customer-centric approach. You test your thinking with evidence and change your mind when the facts change.
• Practical fluency with AI. You use AI daily to research, analyze, and prototype, and know when its output needs a second look.
• Strong communication and collaboration skills. You explain your thinking clearly and bring people along without formal authority.
• Startup or growth-stage experience is a big plus. You’ve made progress without an established playbook.
• A genuine enthusiasm for theatre and live entertainment.

$170,000 - $210,000 a year

Salary ranges are determined by competitive market data for our size, stage, and industry, experience and location of the applicant, and our internal salary banding, which is reviewed at least annually.

We aim to be as transparent, equitable, and fair as possible. Qualified candidates and our Talent Acquisition team will discuss salary and benefits in the initial conversation, and final salary will be determined after candidates complete the interview process. We expect that the majority of candidates who are offered roles at TTG fall healthily throughout the range based on the above factors.

To learn about the Perks and Benefits outside of the salary, please check out our "Good to Know" section!

Good to Know

• Hybrid work environment (blend of in-office and at-home days)
• Up to 4 weeks per year of flexible 'work from anywhere'
• Healthcare, vision, and dental plans, with generous contributions from the company
• Life and disability insurance
• Paid Parental Leave
• Generous 401(k) Matching
• Flexible Paid Time Off
• Free membership to One Medical Group & Employee Assistance Program
• Annual Professional Growth Budget
• Employee donation matching
• Employee Referral Program
• Pre-Tax Flexible healthcare spending account (FSA), Dependent Care FSA and Commuter Benefits

TodayTix Group is proud to be an equal opportunity employer, committed to fostering a workplace that celebrates diversity and inclusion. We welcome candidates of all backgrounds and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital or veteran status, pregnancy, disability, or any other characteristic protected by law. We are also committed to providing reasonable accommodations for applicants and employees based on their religious practices, mental health, or physical needs.

For information on our US employee and applicant privacy policy, click here . For more information about the data we collect and retention periods, please see our Data Collection Notice here .

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.