Senior PM - SaaS & Cloud Implementations (Higher Ed)

Ellucian; United States; On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Health coverage

Flexible time off

401k with match

Parental Leave

Telemedicine

Wellness programs

Education Assistance

Job summary

Ellucian is seeking an experienced Senior Project Manager to join our North American Field Delivery team and lead concurrent SaaS and cloud transformation implementations for higher education. In this role you will manage complex, high-visibility projects, which require strong leadership, coordination across multiple stakeholders, and a balance of technical and functional expertise.

You’ll collaborate with passionate professionals, work on cutting-edge SaaS and cloud solutions, and grow your

Qualifications

• Experience leading CRM or ERP SaaS implementations.
• Ability to manage financial and resource forecasts.
• Proven track record of driving customer satisfaction and revenue recognition.
• Experience in matrix-management environments.
• Collaborates with Customer Relations during sales cycles.
• Experience mentoring Project Managers.
• PM certifications (PMP, Agile, etc.).
• Higher education experience preferred but not required.
• Familiarity with higher education processes is a plus but not required.

Responsibilities

• Lead multiple projects through all phases of the Ellucian Implementation Methodology, from initiation and planning through execution, delivery, and close, ensuring successful outcomes.
• Develop and maintain strong working relationships with team members, client stakeholders, and peers.
• Apply project management disciplines—quality, risk, resource, and change management—while ensuring projects are delivered on time, within scope, and on budget.
• Clearly communicate plans, roles, milestones, and constraints to all stakeholders.
• Anticipate risks, identify opportunities, and lead proactive solutions to keep projects on track.
• Drive team status meetings, track dependencies, and ensure milestones are met.
• Serve as the primary point of contact between internal and external stakeholders.
• Provide leadership updates with clear, concise project status summaries.
• Negotiate trade-offs across time, cost, and scope while maintaining high customer satisfaction.
• Lead cross-functional teams through challenges, mitigating risks and ensuring alignment.
• Build team cohesiveness through leadership, mentoring, and motivating team members.

Skills

CRM/ERP SaaS

Forecasting

Revenue Recognition

Matrix Management

Customer Relations

Mentoring

PM Certifications

Higher Ed exp

Higher Ed processes

Job description

Ellucian is seeking an experienced Senior Project Manager to join our North American Field Delivery team and lead concurrent SaaS and cloud transformation implementations for higher education. In this role you will manage complex, high-visibility projects, which require strong leadership, coordination across multiple stakeholders, and a balance of technical and functional expertise.

You’ll collaborate with passionate professionals, work on cutting-edge SaaS and cloud solutions, and grow your