Senior PM - Communications

Openkrill; United States; Remote; USD 82.000 - 128.000; Vollzeit

Benefits dieser Stelle

Comprehensive benefits

Salary bands overview video

Zusammenfassung

Jane is seeking a Senior Product Manager to own a communications-focused product space from discovery to GTM. You will work with design, engineering, and marketing to shape strategy and drive impactful, AI-enabled solutions.

The role emphasizes shipping features that solve real customer problems, collaborating across teams, and influencing Jane's broader AI direction. This remote-first position offers growth and impact across North America and beyond.

Qualifikationen

• 5+ years of product management in SaaS, including taking a product from 0-to-1.
• Experience leading planning and strategy, facilitating workshops to shape ideas and decisions.
• Track record shipping customer-impacting products and defining success with data.
• Experience shipping AI-powered products and influencing broader AI strategy across teams.
• Able to align senior leaders and stakeholders in a fast-moving environment; communicates complex problems clearly.

Aufgaben

• Own a problem space within Communication from discovery through to shipping and GTM.
• Collaborate with PM, design, engineering, support, product marketing and communications design.
• Work closely with engineers and designers, refining edge cases and testing prototypes.
• Shape how we leverage AI in Communications and contribute to Jane's AI strategy.
• Define customer problems, build a roadmap, and prioritize what to try first and what to say no to.
• consistently solve problems that matter to our users and understand competitive landscape.

Kenntnisse

Product management

Strategic planning

Cross-functional teamwork

Shipping products

AI & ML

Stakeholder alignment

Jobbeschreibung

ABOUT THE ROLE

Hey, I'm Liam https://www.linkedin.com/in/liamdmcdonald/, Group PM for Communications at Jane. I'm a New Zealander who's called Vancouver home for over 8 years, and outside of work you'll find me doing all the classic Pacific Northwest things: 50+ ski days a year, with the rest filled by hiking, biking and beaches (a sign of my Kiwi roots). I've spent most of my career building communications products in healthcare, and the rest in marketing automation. I came to Jane for the chance to shape the future of Jane and healthcare communication, and nine months in, both the opportunity and my excitement have only grown.

WHAT IMPACT WE’RE LOOKING FOR YOU TO MAKE

• Own a problem space within Communication from discovery and customer research through to shipping and GTM commercialization. You'll bring clarity to new, ambiguous areas and use good judgement to make decisions, knowing when there's enough information to move forward and when it's worth digging deeper.
• Collaborate closely with partners beyond the PM, designer and engineer trio, including support, product marketing and communications design. At Jane, these partners play a core role in shaping our product, so you'll bring them in early and work with them throughout.
• Work in the details, side by side with your engineers and designer, because this isn't a strategy-only role. Much of our work is zero to one, so you'll get tactical: refining edge cases, working through trade-offs, testing early prototypes and iterating until the solution is right.
• Shape how we leverage AI in Communications in support of our group's mission and Jane's. You'll partner with the teams driving Jane's broader AI strategy, building on what they're creating and helping influence where it goes next, because it's not something any one group can do alone.
• Partner with the design and engineering leads on your team to define the customer problems you're solving and the expected outcomes. Together, you'll build a roadmap around them and make the calls on what to prioritize, what to try first and what to say no to, bringing others along with you as you go.
• Consistently solve problems that matter to our users, working backwards from each one to a right‑sized solution that makes a difference for our customers and for Jane. You'll know our customers and the competitive landscape so well that you become the go‑to expert in your space

WHAT EXPERIENCE WE NEED

• 5+ years of product management experience in a SaaS company, including taking a product from 0-to-1. You've spotted an opportunity, won buy‑in for it and shaped the plan to bring it to market, from deciding how to validate early ideas through to wider testing like betas, and built the confidence needed to commercialize it.
• Experience leading planning and strategy work, from shaping a longer‑term vision for your space to breaking it into clear priorities. You're a confident facilitator who is comfortable running workshops to explore problems, shape ideas and reach decisions.
• A track record of shipping products that made a clear difference for customers, rather than a company‑wide revenue number you contributed a slice of. You're comfortable defining what success looks like and using data to guide your decisions along the way.
• Experience shipping AI‑powered products and features that solve customer problems, and across the wider company, where you've helped influence a broader AI strategy by building alongside other teams rather than going it alone.
• You've worked with a broad group of partners and built alignment in a fast‑moving environment without slowing things down. You're skilled at communicating complex problems and solutions clearly and bringing senior leaders and other stakeholders into your thinking, which is core to how Jane works. For example, every week, there's a forum where anyone can share their work and get feedback from company leadership
• If you've worked in communications, healthcare, AI or adjacent spaces like marketing automation, built SMB or B2C products, or navigated a regulated environment, that's a plus, but not required to apply.
• "If you don't meet every single qualification but are excited about this role, we'd still love to hear from you."

MORE ABOUT JANE

Jane is a founder‑led, high‑growth SaaS company with a remote‑first team working across Canada, the US, and the UK, united by our mission to help the helpers.

We build the products and tools that thousands of clinics rely on every day to run their businesses, care for their patients, and grow their communities. That level of impact means every person at Jane plays an important role in how we show up for our customers. We're all responsible for being deeply connected to their needs, obsessed with improving their experience, and proud of the difference our work makes in their day‑to‑day lives.

Jane is growing fast, and that growth brings exciting challenges that call for adaptability, resilience, learning agility, and humility. We're proud of what we've built and quick to admit what we don't know yet. We listen, learn, and adjust as we go. More than 70,000 businesses run on Jane which has 250,000+ practitioners interacting with our product on a daily basis and growth is continuing to accelerate.

Our goal isn't just delivery - it's delight. We move quickly, communicate openly, and solve real problems together. If you're energized by ambiguity, motivated by impact, and eager to learn with others, you'll thrive at Jane.

COMPENSATION & BENEFITS

At Jane, we're committed to paying fairly, clearly, and above all, paying for growth. This role has an annual salary range of CAD $117,100 to CAD $182,900. While that is a large range, it is intentional. It reflects the full growth journey someone might take in the role, from developing skills early on to becoming highly proficient and ultimately achieving excellence.

Most new hires join at the accomplished stage, which for this role represents an annual salary of CAD $139,000. A starting salary below this typically indicates a candidate with strong potential who is still developing key skills. Salaries above this usually apply to existing team members who have made a significant impact and bring deep Jane‑specific knowledge.

We believe in paying for growth. You’ll have regular career development conversations with your manager and your compensation will grow as you gain experience and contribute meaningfully to our mission.

Paying clearly is one of our compensation fundamentals. Watch this https://vimeo.com/880258361 short video to learn how our salary bands are set. You’re also encouraged to ask questions about compensation at any point during the interview process.

We also offer a comprehensive benefits package, You can learn more about it here https://jane.app/documents/hiring/jane_benefits_overview.pdf!