Senior Platform Manager, VLP & PLM – Fixed-Term

Patagonia; Ventura (CA); Hybrid; USD 140,000 - 150,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Retirement plan

Leave of absence

Job summary

Patagonia is seeking a Senior Platform Manager for VLP and PLM to own health and evolution of critical platforms across Ventura, CA or Reno, NV. The role combines hands-on platform design with strategic governance to drive performance, reliability, and scalable data flows in a mission-driven technology environment.

You will lead cross-functional collaboration, establish documentation standards, and guide release governance while ensuring alignment with product creation and marketing

Qualifications

• 6+ years of platform management, systems administration, or platform operations experience in enterprise contexts.
• Experience establishing enterprise documentation standards, metrics, traceability, and compliance for platforms.
• Proven ability to drive platform performance analysis and cross-functional optimization for scalability and reliability.
• Experience leading cross-functional incident management and root cause analysis to improve platform stability.
• Knowledge of enterprise release management, governance, automation, and continuous delivery.

Responsibilities

• Drive VLP and PLM platform optimization and best practices to improve quality and performance.
• Lead end-to-end platform enablement including documentation and user training.
• Oversee enterprise documentation standards for configuration and integration roadmaps.
• Build strong relationships with stakeholders and translate needs into actionable priorities.
• Lead incident management and systemic improvements for platform stability and uptime.
• Own release governance and readiness across VLP and PLM platforms, with automation focus.

Skills

Platform management

Cross-functional collaboration

Platform performance analysis

Release governance

Documentation standards

Technical leadership

Tools

JIRA

Smartsheet

Excel

PowerPoint

DevOps

ClickUp

Job description

Role: Senior Platform Manager, VLP & PLM - Fixed-Term Team: Product Technology Scope: Individual Contributor, P4 Years of Experience: 6+ Location Options: Hybrid in Ventura, CA or Reno, NV | Remote in Approved States Duration: Fixed-Term Contract Until 12/31/26

Overview: The Product Technology Team is part of Patagonia's Technology department and partners with Product Creation, Creative, Footprint, and Marketing teams to deliver the platforms that power how our products come to life, from concept through production. In support of our mission to Save Our Home Planet, this role will own the health and evolution of Patagonia's Visual Line Planning (VLP) and Product Lifecycle Management (PLM) platforms, which sit at the heart of how we plan, develop, and bring products to life. As a Senior Platform Manager at Patagonia, you will lead VLP and PLM platform improvements that connect teams, remove friction, and enhance the tools people rely on every day. You will design, manage, and evolve platforms, systems, and processes, solving complex challenges and contributing your expertise to strategic initiatives. Partnering closely with technical and business stakeholders, you will drive platform performance, lead release governance, and champion quality and consistency to keep Patagonia's technology foundation resilient and scalable.

What You'll Do:

• Drive VLP and PLM platform solution optimization and best practices to improve quality, performance, and consistency, aligning team objectives with business priorities and governance requirements.
• Direct end-to-end platform enablement, including documentation, user training, hands-on support, and participation in implementation and future enhancement solutioning.
• Lead enterprise documentation standards for platform configuration, ensuring consistency and traceability across systems and providing technical oversight and future roadmaps for integration initiatives at scale.
• Cultivate strong relationships with technical and business stakeholders, translating platform needs into actionable priorities and shaping outcomes across functions.
• Drive platform performance analysis frameworks, leading cross-functional efforts to optimize scalability, reliability, and efficiency.
• Orchestrate cross-functional incident management and drive systemic improvements in platform stability and uptime.
• Lead enterprise release governance and readiness across VLP and PLM platforms, integrating automation and continuous delivery practices.
• Lead quality governance and data integrity workflows, establishing metrics and automation that ensure performance, compliance, and reliable data flows for downstream decision-making.
• Collaborate with Product Technology leadership and peer platform managers to shape priorities, navigate cross-platform dependencies, and make decisions that support the broader product technology ecosystem.
• As an individual contributor, conduct your work in alignment with Patagonia's Leadership Expectations - Leading Self principles: Build People + Teams, Drive Results, Demonstrate Good Judgment.

Who You Are:

• Solution-Oriented: Balances business priorities and technical tradeoffs, translating complex needs into sustainable architectures that serve the broader organization.
• User-Centric: Prioritizes the end-user experience, establishing documentation standards, training frameworks, and support practices that help people get the most from the platforms they depend on.
• Organized: Manages complex, multi-team projects with precision, adjusting delivery plans as priorities shift while keeping timelines and quality on track.
• Systems-Minded: Thinks holistically across platforms and domains, spotting structural inefficiencies and connecting improvements to the bigger picture.
• Collaborative: Builds trust and alignment across teams, navigating competing interests with clarity and ensuring stakeholders are informed and engaged.
• Technical: Brings deep, hands-on knowledge of the platforms and systems they manage, grounding decisions in real technical understanding.
• Passionate: Enthusiastic for saving our home planet and integrates this passion into all aspects of work.

Experience You Bring:

• 6+ years of platform management, systems administration, or platform operations experience, including leading cross-functional platform configuration, optimization, and delivery across enterprise systems.
• Experience establishing enterprise documentation standards and quality governance practices for platform configuration, including metrics, traceability, and compliance frameworks.
• Proven ability to drive platform performance analysis, leading cross-functional optimization efforts to improve scalability and reliability.
• Experience leading cross-functional incident management and resolution, including root cause analysis and systemic improvement initiatives that strengthen platform stability.
• Strong knowledge of enterprise release management practices, including governance, readiness processes, automation, and continuous delivery.
• Expertise with Microsoft Office applications and project management software (e.g. Word, Smartsheet, Excel, PowerPoint, DevOps, JIRA, ClickUp).
• Experience working within the Apparel, Retail, or Multi-Channel industries is a plus.
• Experience managing or administering VLP and/or PLM platforms in a product creation environment.
• Experience in the Apparel or Softgoods industry, with familiarity in product development workflows from concept through production, is a plus.

Target Hiring Ranges by Location:

• Reno Hiring Range - $135,000 to $145,000 USD Annual
• Ventura Hiring Range - $140,000 to $150,000 USD Annual
• Remote Hiring Range - $135,000 to $145,000 USD Annual

At Patagonia, pay ranges are assigned to a job based on the location specific market median of similar jobs according to 3rd party salary benchmark surveys. Individual pay within that range can vary for several reasons including skills/capabilities, experience, and available budget.

Benefits

Patagonia offers a comprehensive benefits package, including medical, dental, vision, retirement and leave of absence plans.

Benefit plans may vary slightly depending on the nature of your employment.

Workplace Location Overview

This position can be performed Hybrid based out of either our Reno, NV or Ventura, CA offices, with a standard schedule of Tuesday-Thursday on-site weekly and rotational Mondays and Fridays across the team to ensure support for on-site teams. Remaining days are flexible to work remote. Occasional additional office visits may be required for team events or critical meetings.

This position can be performed in a fully remote capacity from a dedicated Home Office in select pre-approved locations within the United States, with a typical schedule of Monday to Friday during normal business hours for the duration of the contract. If a permanent position becomes available, it will require relocation to Ventura, CA.

Employee Conduct

It is the responsibility of every employee to contribute to a positive, inclusive work environment through cooperative and professional interactions with co-workers, customers and vendors.

Equal Employment Opportunity

All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors prohibited by law.

We're in business to save our home planet, and we're hiring. We are a company as much as we are a community and a movement, bringing people together with an unwavering sense of purpose. We hope you'll explore the open positions listed here to find opportunities that align with your professional passions and expertise. If you don't see any current opportunities that match what you're looking for, please check back regularly and follow us on LinkedIn. For more immediate ways to support our mission and efforts to save our home planet, we encourage you to visit Patagonia Action Works where you can learn about opportunities to get involved with environmental organizations.