Senior Platform Engineer, Metal Dev — AI Infra Reliability

Weights & Biases; United States; Hybrid; USD 153,000 - 242,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance - 100% paid for

Company-paid Life Insurance

Voluntary supplemental life insurance

Short and long-term disability insurance

Flexible Spending Account

Health Savings Account

Tuition Reimbursement

Employee Stock Purchase Program (ESPP)

Mental Wellness Benefits

Paid Parental Leave

Flexible, full-service childcare support

401(k) with a generous employer match

Flexible PTO

Catered lunch each day

Casual work environment

Innovative disruption culture

Job summary

A leading technology company is seeking a Senior Platform Engineer to join its Hardware Engineering Dev team. The role involves managing incident responses, improving system observability, and enhancing operational reliability. Candidates should have 7+ years of experience in cloud operations, proficiency in Go, and familiarity with tools like Prometheus and Grafana. This position offers a competitive salary and benefits package, including health insurance, a 401(k) plan, and flexible PTO.

Qualifications

• 7+ years of experience in cloud operations, site reliability engineering (SRE), or related technical roles.
• Understanding of cloud platforms (e.g., Kubernetes, AWS, GCP) and basic knowledge of cloud infrastructure.
• Familiarity with incident management practices and frameworks (e.g., ITIL, SRE best practices).
• Proficiency with Go.
• Prior experience with Prometheus / Grafana.
• Previous experience deploying containerized applications using Kubernetes.
• Excellent documentation skills and attention to detail.
• Strong analytical and problem-solving abilities.
• Served on an on-call rotation supporting production services.

Responsibilities

• Lead incident response efforts by identifying and resolving service disruptions quickly.
• Lead the documentation of incidents, conduct in-depth root cause analysis (RCA).
• Own the development and continuous improvement of incident response playbooks.
• Clearly communicate efforts during incidents to the management and stakeholders.
• Master clear understanding of various services on how they work in production.
• Build a strategy around making core services perform at scale.
• Own system observability and health leveraging tools like Prometheus and Grafana.
• Lead automation efforts to streamline incident detection and recovery.
• Define and drive KPIs and SLAs for incident management.
• Collaborate with engineers across teams to improve platform reliability.
• Design and implement solutions to build operational efficiency and stability.
• Document hardware automation workflows and processes.
• Create CI/CD pipelines.
• Ensure smooth operation of server hardware lifecycle.
• Partner with the Fleet Operations Team to design scalable tooling.
• Build out dashboards and alerts for operational troubleshooting.
• Participate in on-call rotation.

Job description

A leading technology company is seeking a Senior Platform Engineer to join its Hardware Engineering Dev team. The role involves managing incident responses, improving system observability, and enhancing operational reliability. Candidates should have 7+ years of experience in cloud operations, proficiency in Go, and familiarity with tools like Prometheus and Grafana. This position offers a competitive salary and benefits package, including health insurance, a 401(k) plan, and flexible PTO.