Senior Platform Engineer - DevOps & Reliability

US: Mastercard Technologies, LLC; United States; On-site; USD 140,000 - 231,000; Full time

Benefits offered by this job

Employee Referral Program

Job summary

Mastercard Technologies, LLC is seeking a Lead Software Engineer to own and improve the full lifecycle of platform services. You will analyze ITSM activities, influence design, scale systems, and drive DevOps automation across global teams. This is a full-time, on-site role based in the United States with a comprehensive benefits package.

You will contribute to capacity planning, launch reviews, and incident response while mentoring junior engineers across time zones.

Qualifications

• Requires a Bachelor’s degree and 5+ years of progressively responsible experience in software engineering roles.
• Telecommuting and/or working from home may be permissible under company policies.

Responsibilities

• Analyze ITSM activities of the platform and provide feedback to development teams on operational gaps or resiliency concerns.
• Support services before they go live through system design consulting, capacity planning and launch reviews.
• Maintain services once live by measuring availability, latency and overall system health.
• Scale systems sustainably via automation and improvements to reliability and velocity.
• Support the application CI/CD pipeline for promoting software to higher environments and lead DevOps automation best practices.
• Practice sustainable incident response and blameless postmortems.
• Investigate production events by connecting dots across the technology stack to minimize Mean Time to Recovery.
• Collaborate with a global team across geographies and time zones and mentor junior resources.

Education

Bachelor’s degree or foreign equivalent in Information systems, Computer Science or Engineering, Electrical or Electronics Engineering or related

Tools

BMC Remedy Helix

Web services/REST API

ITSM integrations

Job description

Mastercard Technologies, LLC is seeking a Lead Software Engineer to own and improve the full lifecycle of platform services. You will analyze ITSM activities, influence design, scale systems, and drive DevOps automation across global teams. This is a full-time, on-site role based in the United States with a comprehensive benefits package.

You will contribute to capacity planning, launch reviews, and incident response while mentoring junior engineers across time zones.