Senior Platform Engineer Core IT Infrastructure Atlanta, Georgia, United States Atlanta, Georgia

Axon Enterprise; Massachusetts; Hybrid; USD 105,000 - 168,000; Full time

Job summary

Join a forward-thinking company as a Platform Engineer, where you'll blend hands-on system administration with deep ownership of the Atlassian ecosystem. This hybrid role allows you to manage and evolve Jira while ensuring the reliability of server environments. Collaborate with diverse teams to refine tools and processes, drive automation, and participate in exciting DevOps initiatives. With a commitment to safety and diversity, this innovative firm offers a competitive salary and a range of benefits designed to support your well-being and professional growth.

Benefits

Competitive salary and 401k with employer match

Discretionary paid time off

Paid parental leave

Fitness Programs

Emotional & Mental Wellness support

Snacks in our offices

Qualifications

• 5+ years in system administration or infrastructure engineering roles.
• 2+ years of hands-on experience administering Jira in a professional environment.

Responsibilities

• Administer and support Axon's server infrastructure, including VMs and core services.
• Drive automation of routine system administration tasks using scripting tools.

Skills

System Administration

Jira Administration

Scripting (PowerShell, Bash, Python)

Problem Solving

Collaboration

Education

Bachelor's degree in Information Technology

Equivalent practical experience

Tools

Jira

Confluence

Atlassian Access

GitHub Actions

Terraform

Job description

Location: Atlanta, Georgia, United States

Join Axon and be a Force for Good.

Your Impact

As a Platform Engineer at Axon, you’ll support our core infrastructure and internal tooling, blending hands-on system administration with deep ownership of our Atlassian ecosystem. You’ll manage and evolve Jira across three tenant instances while ensuring the reliability and scalability of our server environments. This is a hybrid role that offers a unique opportunity to grow into DevOps and automation initiatives as we continue to scale.

What You’ll Do

Location: This role requires you to be based within a commutable distance to one of our main R&D US hubs (Scottsdale, AZ; Boston, MA; Seattle, WA; Atlanta, GA; or San Francisco); occasional onsite presence as needed.

Reports to: Sr. Manager, Global Infrastructure

Direct Reports: None

1. Administer and support Axon's server infrastructure, including physical and virtual machines (VMware), storage systems, backup solutions, and core services (Active Directory, DNS, DHCP).
2. Serve as the primary administrator for Jira across three tenant environments — managing users, permissions, workflows, custom fields, automation, and third-party integrations.
3. Support adjacent platforms such as Confluence, Jira Service Management, and Atlassian Access.
4. Collaborate with Engineering, Product, and Business Operations teams to build and refine tools and processes within Jira and other internal systems.
5. Drive automation of routine system and platform administration tasks using PowerShell, Bash, Python, or similar scripting tools.
6. Monitor system performance and application health, ensuring high availability and responsiveness.
7. Participate in infrastructure planning, patching, and upgrades — both in on-premises and cloud environments.
8. Document configurations, standards, and processes to ensure maintainability and knowledge sharing across teams.
9. Collaborate with Engineering and Platform teams on future initiatives such as CI/CD tooling, infrastructure-as-code, and DevOps workflows.
10. Participate in an on-call rotation for after-hours support of critical systems and platforms.

What You Bring

1. Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent practical experience.
2. 5+ years in system administration or infrastructure engineering roles, supporting Windows and/or Linux environments.
3. 2+ years of hands-on experience administering Jira in a professional environment — ideally across complex or multi-tenant instances.
4. Strong understanding of Atlassian platform administration, including permission schemes, workflow design, user management, and automation rules.
5. Experience with Confluence, Jira Service Management, Atlassian Access, or related tools is a plus.
6. Familiarity with scripting languages (PowerShell, Bash, Python) and an interest in infrastructure automation.
7. Strong problem-solving abilities and a detail-oriented mindset.
8. Effective communication skills and ability to collaborate across technical and non-technical teams.
9. Experience with or interest in DevOps concepts and tools (e.g., GitHub Actions, GitLab CI/CD, Jenkins, Terraform, Ansible) is a plus.

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Fitness Programs
• Emotional & Mental Wellness support
• Snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

The Pay: Axon offers total compensation including base pay, bonus, and stock awards. The starting base pay ranges from USD 105,000 to USD 168,000, depending on location and experience. For more details, visit www.axon.com/careers/benefits.

Don’t meet every single requirement? That's okay. At Axon, we aim high and value long-term thinking to make the world safer. We are committed to building diverse teams that reflect the communities we serve.

Studies show women and people of color are less likely to apply unless they meet every requirement. If you’re excited about this role and our mission, we encourage you to apply—even if your experience doesn’t align perfectly with every qualification.

This job description is not exhaustive and may change as needed. Some roles may require legal eligibility to work in a firearms environment.

Axon’s mission is to Protect Life. We are committed to safety, environmental responsibility, and diversity. We promote justice and inclusion and encourage applicants with disabilities to request accommodations by emailing [e-mail]. We do not respond to inquiries for other purposes.