Senior Platform Engineer (Cloud Workloads)

Veeam Software; San Jose (CA); On-site; USD 158,400 - 294,100; Full time

Benefits offered by this job

Unlimited paid time off

Paid parental leave

Medical, dental, and vision coverage

401(k) retirement plan with matching

Fertility and adoption support

Job summary

Veeam Software is looking for a Senior Platform Engineer in San Jose, CA. The ideal candidate will design and maintain observability pipelines, manage distributed cloud workloads, and lead incident responses. With over 5 years of experience in cloud engineering, expertise in Elastic Stack, and strong scripting skills, you will be crucial to ensuring system resilience. The position offers a competitive salary range, unlimited PTO, and comprehensive benefits, including medical coverage and a 401(k) plan.

Qualifications

• 5+ years of experience in cloud platform engineering or SRE roles supporting commercial SaaS products.
• Deep hands-on experience with Elastic Stack, including building dashboards and managing Fleet.
• Proven experience operating and troubleshooting distributed cloud workloads on Azure and/or AWS.

Responsibilities

• Design and build observability pipelines using Elastic Stack across Azure and AWS.
• Develop and maintain SLO/SLI dashboards for BaaS platform services.
• Respond to and lead incident response for distributed cloud workloads.

Skills

Cloud platform engineering

Elastic Stack

Incident response

Scripting

Infrastructure as Code

Tools

Elastic Stack

Azure Bicep

Terraform

ServiceNow

Jira

Job description

San Jose, CA, USA

Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in both data resilience and data security posture management, Veeam is built for the convergence of identity, data, security, and AI risk. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, who trust Veeam to keep their businesses running. Join us as we go fearlessly forward together, growing, learning, and making a real impact for some of the world’s biggest brands.

About the Role

We are looking for a Senior Platform Engineer to join the Workload team within the Veeam R&D Department. You will own critical observability infrastructure, drive incident response maturity, and help scale proactive support capabilities as operational accountability.

What You’ll Do

• Design, build, and maintain observability pipelines using the Elastic Stack (Elasticsearch, Kibana, Fleet) across Azure and AWS workloads
• Develop and own SLO/SLI dashboards and error budget reporting for BaaS platform services
• Respond to and lead incident response for distributed, multi-tenant cloud workloads; own runbook creation, maintenance, and continuous improvement
• Build and refine proactive support tooling, including pattern analysis, tenant correlation dashboards, and baseline deviation alerting, to reduce reactive support burden
• Manage and maintain Elastic Fleet agent policies, enrollment health, and log streaming pipelines across Azure and AWS worker fleets
• Partner with SRE, R&D, and Proactive Support teams to close observability gaps, including tenant identification workflows and admin portal integrations

Technologies we work with

• Elastic Stack — Elasticsearch, Kibana, Elastic Fleet, KQL, Query DSL
• Azure Security — Entra ID, Managed Identities (user/system assigned), App Registrations, Key Vault
• Infrastructure as Code — Azure Bicep, Terraform, or Pulumi
• ITSM tooling — ServiceNow, Salesforce, Jira, Incident.io (for tenant and incident workflows)

What You’ll Bring

• 5+ years of experience in cloud platform engineering, SRE, or infrastructure roles supporting commercial SaaS products
• Deep hands‑on experience with Elastic Stack: Building dashboards, writing KQL/Query DSL, managing Fleet
• Proven experience operating and troubleshooting distributed, multi-tenant workloads on Azure and/or AWS
• Strong understanding of Azure cloud services: AKS, Entra ID, Key Vault, Service Bus, Cosmos DB, Private Endpoints, etc.
• Experience with incident response in production cloud environments, including runbook development and post‑incident review
• Experience with IaC tools (Azure Bicep, Terraform) and CI/CD pipelines (Azure DevOps, GitHub Actions)
• Strong scripting skills in Bash, Python, or PowerShell
• Ability to work cross‑functionally with SRE, product, and customer‑facing support teams

Bonus Skills

• Familiarity with Veeam Data Platform products

What you’ll get

• Unlimited paid time off, 12 paid holidays, plus 4 extra global VeeaMe Days for self‑care and 24 paid volunteer hours annually through Veeam Cares
• Paid parental leave: 8 weeks for all parents, 16 weeks for birthing parents
• Medical, dental, and vision coverage starting on your first day
• Mental health support, therapy sessions, and digital wellness tools via our Employee Assistance Program
• 401(k) retirement plan with company matching contributions
• Fertility, adoption, and surrogacy support through Maven, plus paid volunteer time
• AirVet: 24/7 virtual veterinary care at no cost
• Legal services, identity protection, and supplemental health insurance options
• Tax-advantaged spending accounts for healthcare, dependent care, and commuting
• Opportunities to learn and grow through on‑demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning

Compensation Transparency

Veeam is committed to pay transparency and equitable compensation. For this role, the compensation range below reflects the expected total target compensation (TTC), inclusive of base pay and a competitive performance-based bonus. For roles with a commission plan, the compensation range represents On Target Earnings (OTE), which includes base salary plus variable commission. When determining compensation, Veeam takes into consideration factors such as experience, education, skills, and geographic zone. Offers are typically made below the midpoint of the range.

In addition to compensation, Veeam provides a comprehensive benefits package, including health coverage, retirement plans, and unlimited time off.

$158,400 - $294,100 USD

Veeam Software is an equal opportunity employer and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential.