Senior Platform Engineer - Cloud Infrastructure

nCino; Wilmington (NC); On-site; USD 108,000 - 183,000; Full time

Job summary

nCino, the world leader in cloud banking, seeks a Senior Platform Engineer to advance our cloud infrastructure. You will design and operate AWS services (ECS, Lambda, RDS, DynamoDB, Kubernetes), implement IaC with CDK, and drive secure, scalable platform capabilities across product teams.

You will mentor engineers, lead POC initiatives, and optimize CI/CD pipelines (GitLab CI, Argo CD) while controlling costs and maintaining reliability.

Qualifications

• Bachelor's degree or equivalent with 5+ years of experience
• Proficiency in at least one major programming language
• Demonstrated commitment to quality and continuous improvement
• Strong problem-solving skills and ability to work independently or in teams
• Excellent communication skills for technical leadership and collaboration

Responsibilities

• Design, build, and maintain AWS infrastructure using Infrastructure as Code tools like AWS CDK.
• Own and operate core AWS services including ECS, Lambda, RDS, DynamoDB, and Kubernetes.
• Manage ingress/edge architectures with AWS WAF, CloudFront, load balancers, DNS, and TLS at scale.
• Collaborate with application teams to enable scalable platform capabilities and lead POCs.
• Provide architectural guidance on scalability, reliability, security, and cost-effectiveness.
• Implement security best practices and support compliance like SOC2 and PCI.
• Build CI/CD pipelines and deployment automation (GitLab CI, Argo CD)
• Monitor and optimize cloud costs while maintaining performance
• Lead incident response and root-cause analysis for production issues
• Mentor engineers on AWS best practices and IaC techniques
• Write clean, maintainable code and conduct thorough reviews
• Develop automated testing strategies for infrastructure code
• Stay current with AWS updates and cloud-native patterns
• Document architecture, runbooks, and operational procedures
• Foster cross-functional collaboration and strategic planning around infra roadmap

Skills

Programming language

Quality mindset

Problem solving

Communication

Education

Bachelors in CS

Tools

AWS CDK

Kubernetes

GitLab CI

Argo CD

CloudWatch

Job description

nCino offers exciting career opportunities for individuals who want to join the worldwide leader in cloud banking.

As a Senior Platform Engineer in Cloud Infrastructure, you'll help us continue to define infrastructure as code in AWS CDK, operating core services and making the architectural calls that balance scale, reliability, security and cost. You'll partner with application teams to turn what they need into capabilities they can move quickly with, lead proof-of-concepts on new services, and mentor engineers who will learn their craft from you. Your fingerprints will be on how nCino builds for years to come.

Responsibilities

• Design, build, and maintain AWS infrastructure using Infrastructure as Code tools (AWS CDK, or similar), ensuring consistency, repeatability, and version control.
• Own and operate core AWS services including compute (ECS, Lambda), databases (RDS, DynamoDB), container orchestration (EKS/Kubernetes), and serverless technologies.
• Own and operate various ingress and edge architectures including, AWS WAF, AWS CloudFront, load balancers, DNS, TLS Certificates at scale.
• Collaborate directly with application development teams to understand their infrastructure needs and enable them with scalable, reliable platform capabilities.
• Provide architectural guidance and technical leadership on infrastructure design decisions, considering scalability, reliability, security, and cost-effectiveness.
• Implement and maintain security best practices across AWS infrastructure, including IAM policies, network security, encryption, and access controls support compliance efforts like SOC2, and PCI.
• Build and optimize CI/CD pipelines and deployment automation to enable efficient and safe software delivery and familiarity with Gitlab CI and Argo CD is desirable.
• Monitor, analyze, and optimize cloud costs, identifying opportunities for cost reduction while maintaining performance and reliability.
• Participate in on-call rotation and lead incident response efforts for production infrastructure issues, including root cause analysis and preventive measures.
• Lead proof-of-concepts to validate new AWS services, architectural approaches, or infrastructure patterns before broader adoption.
• Mentor team members on AWS best practices, infrastructure as code techniques, and cloud-native design patterns.
• Write clean, maintainable code and conduct thorough code reviews to ensure adherence to coding standards and best practices.
• Develop and maintain automated testing strategies for infrastructure code to ensure reliability and prevent regressions.
• Proactively identify and address technical debt, focusing on improving infrastructure reliability, maintainability, and developer experience.
• Stay current with AWS service updates and cloud infrastructure trends, evaluating and introducing relevant technologies that benefit the platform.
• Document infrastructure architecture, runbooks, and operational procedures to ensure knowledge sharing and team effectiveness.
• Facilitate effective communication and collaboration within the platform engineering team and across cross-functional teams.
• Support strategic planning around infrastructure roadmap priorities in alignment with business objectives and application team needs.

Required Qualifications

• Bachelor's Degree in Computer Science or a related field with 5+ years of experience/proficiency or a combination of education and experience
• Proficiency in at least one major programming language
• Demonstrated commitment to quality and continuous improvement
• Strong problem-solving skills and the ability to work independently as well as in teams.
• Excellent communication skills with the ability to explain technical concepts to non-technical stakeholders.

Desired Qualifications

• Strong familiarity with AWS RDS database services and database engineering principles, including performance tuning, backup/recovery strategies, and high availability configurations
• Experience mentoring junior engineers and collaborating with cross-functional teams
• Background working in platform engineering or internal developer platform teams
• Familiarity with Ruby on Rails or a comparable stack, sufficient to debug alongside application team.
• Advanced knowledge of Kubernetes, experience in building controllers and operators.
• Proven track record of designing and implementing highly available, fault-tolerant infrastructure at scale
• Experience with observability and monitoring tools (CloudWatch, Datadog, etc.)

If you thrive in a high-energy, entrepreneurial environment, we invite you to share your passion, ideas and excitement at nCino.

The pay range for this role is based on relative market data and alignment with our compensation philosophy. The range displayed reflects the minimum and maximum of the pay range for each job posting, which is used to determine new hire rates/salaries and takes into consideration multiple factors including but not limited to knowledge, skills, abilities, proficiencies, experience, education, licensures/certifications, as well as business and organizational needs. nCino reserves the right to modify the posted range consistent with our internal practices and external market movement. The recruiter for this job posting can share more compensation details during the recruitment process, as base salary is only one component of the total compensation package per position posted.

The Base Salary Range For This Job Is

$107,900.00 - $183,400.00

nCino provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability, genetics or other protected groups. In addition to federal law requirements, nCino complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

nCino is committed to the full inclusion of all qualified individuals. As part of this commitment, nCino will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us at [e-mail].

Our commitment to inclusion and equality includes a strong belief that the diversity of our team is instrumental to our success. We strive to create workplaces where employees are empowered to bring their authentic selves to work.