Senior Platform Engineer

Solace; United States; Remote; USD 150,000 - 190,000; Full time

Job summary

Solace is seeking a Senior Platform Engineer to help build and scale our infrastructure powering healthcare technology. You will enable product and data engineers to deploy rapidly, design self-healing mechanisms, and own critical parts of the platform.

You are a generalist with a passion for architecture, systems reliability, and clear communication. You’ll thrive in a fast-paced startup culture and contribute across multiple domains.

Qualifications

• Experience in a startup environment and owning infrastructure.
• Experience building scalable infrastructure for hosting web apps or data workloads.
• Strong troubleshooting across architecture and abstractions, solo or in a team.
• Fluent on the command line and comfortable with Linux tooling.

Responsibilities

• Help build out cloud infrastructure and application platform.
• Assess risk and impact for changes to the live environment.
• Join on-call rotation.
• Troubleshoot problems from complex interactions of technology, governance, and people.
• Design autonomous self-healing processes in our systems.
• Be a resource for product and data engineers and grow into other areas.
• Communicate with stakeholders and internal platform customers.

Skills

Startup experience

Scalable infrastructure

Troubleshooting

CLI/Linux proficiency

Job description

About Solace

Healthcare in the U.S. is fundamentally broken. The system is so complex that 88% of U.S. adults do not have the health literacy necessary to navigate it without help. Solace cuts through the red tape of healthcare by pairing patients with expert advocates and giving them the tools to make better decisions—and get better outcomes.

We're a Series C startup, founded in 2022 and backed by Inspired Capital, Craft Ventures, Torch Capital, Menlo Ventures, Signalfire, and IVP. Our U.S. based team is lean, mission-driven, and growing quickly.

Solace isn't a place to coast. We're here to redefine healthcare—and that demands urgency, precision, and heart. If you're looking to stretch yourself, sharpen your edge, and do the best work of your life alongside a team that cares deeply, you're in the right place. We’re intense, and we like it that way.

Read more in our Bloomberg funding announcement here.

About the Role

Good plumbing is quiet and invisible, and so is good infrastructure. As a Senior Platform Engineer at Solace, you will join our platform engineering team and help build the infrastructure powering the future of health care. You enable product and data engineers to move aggressively and deploy daily, build safeguards to autonomously recover from failures, and fix things when they can’t.

You are a generalist who can work both independently and as part of a team, spanning high-level architecture and low-level foundations. You are curious and always learning. You look deeper than the surface at how systems work, how they fail, and how they can self-heal. You take pride in your craft, have impeccable communication skills, and you absorb feedback exceptionally well. You aren't afraid to make mistakes and learn more from them. Above all, you enjoy taking ownership and are stifled by large organizations.

What You'll Do

• Help build out our cloud infrastructure and application platform
• Assess risk and impact for changes to our live environment
• Join our on-call rotation
• Troubleshoot problems emerging from complex interactions of technology, governance, and people
• Design and build autonomous self-healing processes in our systems
• Be a resource for product and data engineers in your areas of expertise. Learn and grow into other areas of expertise.
• Communicate with stakeholders and internal platform customers

What You Bring to the Table

Platform engineering requires a diverse and wide-ranging set of skills. We are looking for the following core skills and experiences:

• Experience working in a start-up environment
• Experience building scalable infrastructure for hosting web applications or data workloads
• Deep troubleshooting. You relentlessly dig through architectural and abstraction layers to identify root causes, sometimes under time pressure. You have done this solo and in a team. You have generated and tested hypotheses. You have generated and implemented solutions.
• Fluent on the command line and comfortable working with L