Senior Platform Engineer

Incedo Inc.; San Francisco (CA); On-site; USD 150,000 - 210,000; Full time

Job summary

Incedo Inc. is seeking a Senior Staff Platform Engineer / SME to lead infrastructure security management and platform reliability for core cloud services. The role focuses on proactive hardening, scalable IaC, and collaboration across product, security, and operations teams.

The position requires deep expertise in CI/CD, cloud platforms, containers, and scripting, with a track record of driving DevOps improvements and mentoring others. On-call rotation is part of the duties.

Qualifications

• Experience with cloud platforms (AWS, Azure, GCP).
• Strong background in software development and infrastructure operations.
• Excellent troubleshooting and collaboration skills.

Responsibilities

• Design, implement, and manage IaC solutions to provision cloud resources.
• Collaborate with product managers, developers, InfoSec, and stakeholders to define platform requirements.
• Collaborate with dev, ops, and QA to streamline software delivery and ensure high-quality releases.
• Monitor and optimize DevOps tools for reliability, cost, and performance.
• Design zero-downtime maintenance for Kubernetes clusters and cloud resources.
• Evaluate trends and adopt new tools and best practices for DevOps.
• Mentor junior platform engineers and provide guidance and support.
• Advise on security controls and best practices within DevOps processes.
• Document designs, procedures, and configurations for knowledge sharing.
• Foster innovation and continuous improvement within TechOps and across the org.
• Automate processes with modern tooling including AI-enabled workflows.
• Participate in a 12-hour on-call rotation.

Skills

Docker

Kubernetes

Go

Python

Bash

CI/CD

Jenkins

ArgoCD

Crossplane

Terraform

CloudFormation

AWS

Azure

GCP

Education

Bachelor's degree in Computer Science, Engineering, or related field

Tools

Docker

Kubernetes

Terraform

Crossplane

Helm

Jenkins

ArgoCD

Job description

Senior Staff Platform Engineer / Subject Matter Expert (SME) in infrastructure security management and services for core cloud services (MDM, RIQ, RDM, and other foundational components). This role acts as a first line of architectural authority for investigation, troubleshooting, and strategic resolution of complex service reliability issues pertaining to DevSecOps, extending beyond reactive measures to proactive platform hardening.

Key Responsibilities

• Design, implement, and manage infrastructure as code (IaC) solutions using tools such as Crossplane, Terraform, and Helm Charts to provision and manage cloud resources -this is a must-have for the role.
• Collaborate with product managers, developers, InfoSec, and other stakeholders to define platform requirements, scope, and priorities.
• Collaborate with development, operations, and quality assurance teams to streamline the software delivery process and ensure high-quality releases.
• Monitor, troubleshoot, and optimize the performance and cost of our DevOps tools and platforms to ensure reliability, availability, and scalability.
• Design zero downtime maintenance strategies for fleets of kubernetes clusters and cloud resources.
• Evaluate industry trends and recommend new tools, technologies, and best practices to improve our DevOps processes and workflows.
• Mentor junior platform engineers providing guidance, mentorship, and support to foster their growth and development.
• Act as a force multiplier to engineers and development teams by providing expert guidance on integrating with the internal platform, best practices, tools, and methodologies.
• Collaborate with security teams to integrate security controls and best practices into our DevOps processes and infrastructure.
• Document technical designs, procedures, and configurations to ensure knowledge sharing and maintain system integrity.
• Contribute to a culture of innovation, collaboration, and continuous improvement within the TechOps team and across the organization.
• Eliminate toil through the automation of existing processes with modern tooling including AI tools and agentic workflows.
• Participate in 12 hour on-call rotation

Qualifications

• Bachelor's degree in Computer Science, Engineering, or related field; or equivalent work experience.
• 10 to15 years of experience working as a Cloud Engineer, or similar role, with a strong background in software development and infrastructure operations.
• Proficiency with containerization technologies (Docker, Kubernetes) and orchestration tools.
• Proficiency with declarative management tools such as Terraform, Crossplane, or Cloud Formation.
• Experience with cloud platforms such as AWS, Azure, or Google Cloud Platform.
• Experience in scripting and programming languages such as Go, Python or Bash.
• Hands-on experience with CI/CD tools such as Jenkins or ArgoCD.
• Exceptional troubleshooting and problem-solving skills, with the ability to quickly diagnose and resolve technical issues.
• Exceptional communication and collaboration skills, with the ability to work effectively in a cross-functional team environment.
• Proven track record of driving process improvements and implementing best practices in DevOps methodologies.

Preferred Qualifications:

• Experience with monitoring and logging tools such as Prometheus, Grafana, or OpenTelemetry.
• Knowledge of security best practices and compliance requirements in cloud environments.
• Experience with agile development methodologies and DevOps practices in a fast-paced, dynamic environment.