Senior Platform Architect - Enterprise AI Agent San Jose Regular

Pangleglobal; San Jose (CA); On-site; USD 212,800 - 450,000; Full time

Benefits offered by this job

Medical insurance

401(k) matching

Paid parental leave

Job summary

Pangleglobal is seeking an architect-level contributor to lead the design and adoption of enterprise AI agent capabilities, AI harness platforms, and RAG-based knowledge bases. You will drive architecture, governance, and collaboration with product, engineering, data, security, and business teams in a data center context.

You will influence platform vision, guide high-value AI use cases, and mentor engineers while ensuring scalable, secure, and compliant AI solutions across the organization.

Qualifications

• BS degree in Computer Science or equivalent practical experience.
• Experience with web apps, Unix/Linux, distributed systems, networking, or large-scale software.

Responsibilities

• Define the technical architecture and roadmap for enterprise AI agent platforms and RAG-based knowledge bases.
• ,

Skills

Golang

Python

Architect-level ownership

Product management

System design

Education

BS in Computer Science or equivalent

Tools

Volcano (Volcengine)

Job description

Location:

San Jose

Team:

Technology

Employment Type:

Regular

Job Code:

A73166

Responsibilities

The DCS platform team's goal is to build all the necessary and advanced tooling to support full-lifecycle operation and management of domestic and overseas data centers, covering data center infrastructure operation and maintenance, server delivery, server operation, asset and resource management, platform tooling, as well as cloud services and server system services. We are looking for an architect-level contributor to lead the design, development, and adoption of enterprise AI agent capabilities, AI harness platforms, RAG-based knowledge base systems, and emerging AI technologies across the organization. This role requires deep technical architecture expertise, strong hands-on understanding of AI platforms, and product management capabilities to identify business needs, shape platform capabilities, and drive enterprise-wide adoption.
Job Responsibilities- Possess an in-depth understanding of the history and industry trends in Server Operations and Data Center operations platform development from production point of view. Be familiar with Volcano (Volcengine) and edge server / Data Center requirements and their differences globally. Acquire knowledge of both domestic and non-domestic GPU hardware architectures, firmware baselines, and performance stress testing. Master high-power-density and high-compute-density rack-level solutions, including cold-plate liquid cooling integrated with air cooling, PowerShelf, SideCar, and RDMA copper / optical interconnects such as NVLINK or HCCS. Leverage the AI Factory approach to address challenges at the AI infrastructure layer.
Define the technical architecture and roadmap for enterprise AI agent platforms, including AI harness, agent orchestration, tool integration, workflow automation, memory, evaluation, observability, and governance capabilities.
Partner with product, engineering, data, security, and business teams to identify high-value AI use cases and guide them from concept to production.
Establish architecture principles, design patterns, best practices, and governance standards for enterprise AI agent and RAG-based application development.
Provide technical leadership on AI reliability, scalability, observability, cost optimization, privacy, security, compliance, and responsible AI practices.
Apply product management thinking to define platform vision, user journeys, feature priorities, adoption metrics, rollout plans, and feedback loops.
Influence stakeholders across business and technology teams to align AI platform capabilities with enterprise strategy.
Mentor engineers and platform teams through architecture reviews, technical deep dives, prototypes, and implementation guidance.

Qualifications

Minimum Qualifications- BS degree in Computer Science, similar technical field of study or equivalent practical experience.
Experience working with two or more of the following: web application development, Unix/Linux environments, distributed and parallel systems, networking systems, developing large software systems.
5+ years software development experience preferably with Golang or Python.
Experience driving enterprise AI adoption across multiple business units or internal product teams.
Prior experience combining architect-level technical ownership with product management responsibilities.
Strong understanding of AI system tradeoffs, including cost, latency, accuracy, reliability, safety, and user experience.
Preferred Qualifications- Experience building or architecting enterprise AI agent platforms, AI harness platforms, RAG-based knowledge bases, model gateways, evaluation platforms, or internal AI developer platforms.
Deep familiarity with modern LLM ecosystems, including agent frameworks, vector databases, embedding models, reranking models, model routing, evaluation tooling, and AI governance.
Experience with enterprise knowledge management systems, document intelligence, semantic search, taxonomy design, or knowledge quality evaluation.
Experience with security, compliance, data privacy, access control, auditability, and responsible AI practices in enterprise AI systems.
Publications, patents, open-source contributions, or recognized technical leadership in AI, platform architecture, or enterprise software are a plus.

Job Information

The base salary range for this position in the selected city is $212,800 - $450,000 annually.

Compensation

Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

Reasonable Accommodation

ByteDance is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request

Equal Employment Opportunity

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment.