Senior Plant Operations Leader — Scale Production & Quality

Mamas Creations; Bay Shore (NY); On-site; USD 108,000 - 180,000; Full time

Job summary

Mama's Creations, Inc. in Bay Shore, NY, seeks a Senior Director of Plant Operations to lead manufacturing performance, safety, quality, and culture at the Bay Shore facility.

You will translate enterprise strategy into site-level execution, manage the operating budget, and drive continuous improvement across production, FSQA, maintenance, and warehousing. The role demands 15+ years in manufacturing leadership, strong regulatory knowledge, and a commitment to Grandma Quality.

Qualifications

• Bachelor’s degree in Operations Management, Engineering, Business, or related field; or equivalent experience.
• 15+ years of progressive leadership experience in manufacturing operations.
• 10+ years of experience leading multi-shift operations and managing leaders (managers/supervisors).
• Demonstrated experience owning site KPIs, budgets, labor planning, and operational performance improvement.
• Expert usage of ERP systems. NetSuite preferred.
• Strong working knowledge of food safety/regulatory environments (USDA/FDA), HACCP, GMPs, and audit readiness expectations.
• Proven ability to lead through change while maintaining operational stability and culture.
• Strong communication, planning, and cross-functional leadership skills.
• Lean/Six Sigma knowledge/certification, preferred.
• Bilingual (English/Spanish) highly preferred.

Responsibilities

• Own end-to-end plant performance, including safety, food safety, quality, service, cost, labor efficiency, and employee engagement.
• Own overall plant efficiency and throughput performance, ensuring production capacity, labor models, and operating practices support enterprise targets.
• Drive improvement in throughput, yield, and line performance by setting expectations, removing barriers, and holding leaders accountable for results.
• Serve as the strategic leader for the site, translating enterprise priorities into clear site-level strategies, initiatives, and execution plans.
• Partner with the Senior Manager, Production Operations to ensure production schedules and execution plans support optimal efficiency and service outcomes.
• Own the plant operating budget, including labor, overtime, supplies, and controllable costs; ensure performance aligns with financial targets.
• Balance cost discipline with Mama's commitment to Grandma Quality, safety, and employee well-being.
• Use KPIs and financial data to evaluate performance, prioritize investments, and guide decision-making.
• Partner with OpEx/CI to identify and sponsor continuous improvement initiatives that deliver measurable, sustainable gains in efficiency, throughput, and cost performance.
• Ensure efficiency gains and cost improvements are sustainable and embedded into standard work and leadership routines.

Skills

Operations leadership

Manufacturing operations

Budget management

KPIs and performance improvement

Cross-functional leadership

Change management

Quality & compliance

Bilingual English/Spanish

Education

Bachelor’s degree in Operations Management, Engineering, Business, or related field

Tools

ERP (NetSuite)

Job description

Mama's Creations, Inc. in Bay Shore, NY, seeks a Senior Director of Plant Operations to lead manufacturing performance, safety, quality, and culture at the Bay Shore facility.

You will translate enterprise strategy into site-level execution, manage the operating budget, and drive continuous improvement across production, FSQA, maintenance, and warehousing. The role demands 15+ years in manufacturing leadership, strong regulatory knowledge, and a commitment to Grandma Quality.