Warehouse Operations Lead - Food Manufacturing

Mamas Creations

Bay Shore (NY)

On-site

USD 90,000 - 125,000

Full time

14 days+

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Job summary

Mama's Creations, Inc. is seeking a Warehouse Manager to lead day-to-day warehouse execution, supervise hourly staff, and ensure safe, accurate shipping, receiving, and inventory control in our Bay Shore, NY facility.

You will deploy labor, coach teams, manage KPI performance, and coordinate with Production, Transportation, and 3PL partners. Experience with WMS and NetSuite is required to sustain operations and Grandma Quality from dock to customer.

Qualifications

5+ years of warehouse or distribution leadership experience in food manufacturing or regulated environments.
2+ years supervising hourly employees, including scheduling and performance management.

Responsibilities

Execute daily warehouse operations including shipping, receiving, staging, storage, picking, and internal material movement.
Serve as the day-to-day supervisor for hourly warehouse employees, providing direction, oversight, coaching, and accountability.
Own daily and weekly labor deployment and scheduling for warehouse teams, aligning staffing to workload and throughput requirements.
Lead hourly employee performance management, including coaching, feedback, corrective action, and recognition in accordance with company policy.
Reinforce attendance, punctuality, and work standards consistently and fairly.
Ensure accurate and timely shipping and receiving, including documentation, labeling, system transactions, and hand-offs.
Maintain strong inventory accuracy, including cycle counts, variance investigation, root-cause analysis, and corrective actions.
Execute enterprise WMS and ERP (NetSuite) processes and ensure proper transaction discipline at the site level.
Partner with Production to ensure raw materials, ingredients, and packaging are staged and available to support production schedules.
Coordinate with Transportation, inter-company fleet, and 3PL partners to support outbound shipments and transfers.
Conduct shift start-up and post-shift huddles to confirm plan attainment, identify shortfalls, document issues, and reinforce expectations.
Monitor warehouse KPIs (inventory accuracy, order fulfillment, dock-to-stock time, damages, productivity) and take corrective action in real time.
Enforce strict adherence to safety protocols and safe material-handling practices, actively leading efforts to reduce incidents and near misses.
Ensure warehouse activities support food safety, Grandma Quality, sanitation, and regulatory requirements in partnership with FSQA.
Train, coach, and cross-train warehouse team members on procedures, equipment operation, safety practices, and Grandma Quality standards.
Identify opportunities to reduce waste, improve workflows, and increase efficiency, encouraging team input and continuous improvement.
Maintain accurate time and attendance records using POIS and timekeeping systems, managing overtime in accordance with policy.
Communicate warehouse performance, staffing challenges, inventory risks, and operational issues clearly to the Director, Warehousing & Distribution, and Senior Director, Plant Operations.
Foster a respectful, inclusive, and accountable warehouse environment where employees feel supported, heard, and held to high standards.