Senior Planning & Coordination Specialist

Thomson Reuters Markets Espana SL.; Long Beach (CA); Hybrid; USD 70,000 - 95,000; Full time

Job summary

Southern California Edison is seeking a Planning, Senior Support to connect customers, planners and leadership to move projects from intake to completion. This role supports electric service planning operations, manages workflows, and helps deliver safe, reliable energy. Hybrid work model with a California base; reports to the Long Beach Service Center.

You’ll coordinate between teams, handle records, and generate weekly and ad-hoc reports while ensuring data quality and process efficiency.

Qualifications

• One or more years of experience in an analytical role.
• Experience with customer service, computer software, online applications, and filing systems.

Responsibilities

• Serves as Single Point of Contact for Planning; manages inboxes, mail, task logs, SharePoint updates, Teams messages, incoming calls, customer walk-ins, front gate/door access, project tracker entries, system notes and documentation links.
• Facilitates communication between customers, planners, project managers, leadership and cross-functional partners; supports intake for new customer requests and assign Service Requests.
• Coordinates Docusign routes, approvals, status tracking, and follow-up notifications.
• Reviews customer/project manager submittals for completeness; assigns planner/designer resources appropriately; pulls structure information, SAP data, maps, and system details.
• Creates and processes service requests and planner files from PIF/scope pageages; preserves chain-of-custody documentation.
• Uploads finalized documents and ensures proper SharePoint archiving.
• Splits, packages, schedules, and validates Work Orders for construction, inspection, and rotation planning; supports short-cycle, same-day, disconnect/reconnect scheduling.
• Creates and routes bills, invoices, and contract packages; manages service orders; submits lock ring removals and track city inspections.
• Generates weekly, bi-weekly, and ad-hoc reports; validates data quality and resolve system/contract exceptions.
• Supports office logistics, supply ordering, business cards, hotel bookings, vehicle assignments, facility/IT requests, and general office maintenance.

Skills

Analytical thinking

Customer service

Office software

Tools

SAP

SharePoint

Teams

DocuSign

Job description

Southern California Edison is seeking a Planning, Senior Support to connect customers, planners and leadership to move projects from intake to completion. This role supports electric service planning operations, manages workflows, and helps deliver safe, reliable energy. Hybrid work model with a California base; reports to the Long Beach Service Center.

You’ll coordinate between teams, handle records, and generate weekly and ad-hoc reports while ensuring data quality and process efficiency.