Senior Physician Liaison & Field Coach (Remote)

Clarify Health Solutions; Northern (KY); Hybrid; USD 135,000 - 160,000; Full time

Benefits offered by this job

Competitive compensation (base, bonus,

Quality health insurance

Traditional 401K plan

Vision, dental, disability, and life

Flexible Spending Accounts and Commute

Generous PTO

Monthly work-from-home stipend

Remote friendly

Job summary

Clarify Health Solutions is seeking a Senior Physician Liaison to lead provider partnerships, education, and insights. You will manage a territory, coach customer teams, and drive adoption of value-based care through data-driven engagement.

You’ll work with physicians, practice admins, and staff to review performance, develop improvement plans, and remove barriers. The role blends field work with training and coaching to scale customer capability.

Qualifications

• 5+ years of healthcare experience with at least 3 years in a direct provider-facing role (physician liaison, provider relations, pharma sales, practice transformation, or network management)
• Demonstrated experience coaching, mentoring, or training others in a professional setting; formal management experience is a plus but not required
• Proven ability to establish trust and credibility through partnership-oriented, non-transactional engagement with physicians and practice staff
• Proficiency in interpreting healthcare utilization data, cost trends, referral patterns, and quality metrics; comfortable working with analytics platforms and Excel
• Excellent verbal and written communication with ability to translate complex data into compelling, provider-specific narratives; comfortable presenting to both clinical and administrative audiences
• Experience developing training content, talk tracks, or engagement approaches for field teams
• Ability to independently manage a territory, prioritize activities, and drive results with minimal supervision
• Proficient with CRM systems (Salesforce preferred), analytics platforms, and structured engagement tools
• Willingness to leverage AI-powered tools and insights to enhance engagement preparation, analysis, and strategy development

Responsibilities

• Build and maintain trusted, collaborative relationships with assigned providers (physicians, practice administrators, and staff)
• Conduct regular interactions (virtual and in-person) to review performance, co-develop improvement plans, and address barriers to change
• Guide providers through Clarify’s change management approach
• Serve as primary point of contact and advocate for assigned providers, representing their needs and perspectives internally
• Engage with practice administration, staff and providers to support workflow improvement, education and awareness on value-based care program requirements, quality measures, and performance incentives
• Collaborate with internal teams to resolve barriers that may inhibit provider adoption
• Leverage Clarify’s platform to identify high-opportunity practices, monitor referral patterns, and track behavior change indicators
• Translate complex data into clear, actionable narratives tailored to each provider and/or practice
• Maintain detailed records of interactions, change stage assessments, and engagement activities in CRM (Salesforce)
• Monitor progress on initiatives, track leading indicators of behavior change, and adjust engagement strategies based on results
• Provide regular reporting on territory performance, behavior change trends, and forecasted impact
• Conduct ride-alongs and joint visits with customer liaisons, providing real-time observation, modeling, and constructive feedback
• Assess customer liaison readiness and skill gaps; develop individualized coaching plans that build competency over time
• Design and deliver training that enable a customer’s liaison team to execute Clarify’s engagement playbooks, utilization of insights, change management approach and CRM documentation
• Monitor success metrics for customer liaison teams and report on capability development progress
• Contribute to continuous improvement of engagement playbooks and training curricula based on field experience and outcomes data

Skills

Analytics platforms

CRM systems

Communication

Training content development

Territory management

AI-powered tools

Change management

Partnership building

Education

Bachelor’s degree in Healthcare Administration, Nursing, Public Health, Business, or related field

Master’s degree (MHA, MBA, MPH, MSN)

Tools

Salesforce

Excel

Analytics platforms

Job description

Clarify Health Solutions is seeking a Senior Physician Liaison to lead provider partnerships, education, and insights. You will manage a territory, coach customer teams, and drive adoption of value-based care through data-driven engagement.

You’ll work with physicians, practice admins, and staff to review performance, develop improvement plans, and remove barriers. The role blends field work with training and coaching to scale customer capability.