Senior Pharmacy Technician & Patient Care Liaison

Providence Health and Services; Spokane Valley (WA); On-site; USD 33,000 - 50,000; Full time

Job summary

The Senior Pharmacy Technician at Providence Health and Services supports processing prescription refill authorization requests and prior authorizations using established workflows and protocols. You will assist in maintaining patient satisfaction by delivering exceptional customer service and serving as a liaison among patients, physicians and pharmacies.

Providence caregivers are valued members of our team, thriving in a culture of patient-focused, whole-person care built on understanding,

Qualifications

• 5 years of experience as a pharmacy technician.
• Board certified or recognized program completed.
• WA license required upon hire.

Responsibilities

• Process prescription refill authorization requests and prior authorizations.
• Liaise between patients, physicians and pharmacies to ensure smooth processing.
• Provide exceptional customer service to support patient satisfaction.

Skills

5 years of experience

Customer service orientation

Education

Board recognized Pharmacy Technician Program

Washington Pharmacy Technician License

Job description

The Senior Pharmacy Technician at Providence Health and Services supports processing prescription refill authorization requests and prior authorizations using established workflows and protocols. You will assist in maintaining patient satisfaction by delivering exceptional customer service and serving as a liaison among patients, physicians and pharmacies.

Providence caregivers are valued members of our team, thriving in a culture of patient-focused, whole-person care built on understanding,